Patricia Heffner

Commander
DISC Type : D

Director of Partnerships at Accountability and Hopeful Fridays

Harrisburg, North Carolina, United States

Overview

Patricia is a Product Owner and Business Analyst with extensive experience managing the full Software Development Life Cycle for B2B e-commerce platforms, notably at American Tire Distributors. A certified Scrum Product Owner, she holds a BS from Winthrop University. Colleagues describe her as detail-oriented, organized, and highly collaborative.

Outside of work, she serves as a volunteer Director of Partnerships for a nonprofit focused on career empowerment. Her personal interests are diverse and creative, including photography, cooking, baking, crafts, making jewelry, and gardening. She is a mother to two children and enjoys all things related to nature.

Unique fact: Patricia has a passion for nature and has been known to raise butterflies she finds in her garden.

Personality Overview

Candid & Clear

Risk-Taker

Impact-Driven

They respond better to strong and respectful interactions.  They are very proud of what they do. More than the product, they care about the effectiveness of the product.

Topics They Care About

Seamless Product Delivery
Her professional focus is on translating business needs into actionable requirements to ensure efficient and seamless product delivery in partnership with cross-functional teams.
Human-Centered AI
Recently showed interest in the intersection of Human-Centered Design and AI, specifically how to protect human imagination as technology advances.
Career Empowerment
Volunteers in a leadership role at "Accountability and Hopeful Fridays, " a nonprofit organization dedicated to uplifting and empowering the career journeys of others.

Media Appearances

Patricia has no verified media appearances

Work History

6-2025
Director of Partnerships at Accountability and Hopeful Fridays
10-2024
Product Consultant at Self-Employed
8-2014 - 9-2024
Product Owner | Business Analyst at American Tire Distributors
8-2014 - 10-2018
eProduct Analyst at American Tire Distributors
4-2007 - 8-2018
Web Designer at NC Web Designs

Education

Bachelor of Science - BS from Winthrop University
Web Design from Certifications

More Information

Social Presence :

Prographics :

Exp : 34 Location : Harrisburg, North Carolina, United States Job Level : Senior Designation : Director of Partnerships at Accountability and Hopeful Fridays
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Insights For Selling To Patricia

During A Call Or A Meeting

DO's

  • Use phrases like ‘it’s your decision’, ‘strategic impact’ etc.
  • Get to the point quickly instead of spending time doing small talk
  • Objectively showcase the impact that your product creates

DONT's

  • Do not hesitate from asking counter questions, just avoid challenging their authority
  • Avoid being a storyteller and don’t try to oversell
  • Don’t focus on process and rules, give the impression of being a ‘gets it done’ person

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Patricia is

  • Conviction around the impact matters the most to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Patricia

  • If they are not convinced, they will say no without any hesitation.

Insights For Deal Planning

    How fast (or slow) will Patricia move?

  • They can take decisions very fast if you manage to convince them.
  • Can Patricia take some risk or not?

  • The risks don’t matter much to them.

You And Patricia

Personality Compatibility


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