Patricio Undurraga in

Patricio Undurraga

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Customer Care Team Lead at Inchcape Américas
📍 Chile

Patricio is a customer care leader at Inchcape Américas, leveraging his background as a journalist and a Masters in E-business from IE Business School. He specializes in digital strategy, corporate communications, and enhancing the customer experience within the automotive sector by managing multidisciplinary teams.

He previously taught digital marketing as a professor at Universidad Mayor, developing both online and offline courses.

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Experience
19 Years
Current Role
Customer Care Team Lead
Job Level
Mid-senior
Location
Chile
Personality Overview

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Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Patricio cares about

Customer Experience
Leads a customer care team and holds a diploma in Customer Service and Experience. He focuses on improving processes and resolving critical client situations.
Sustainable Mobility
Frequently posts about the shift to electric vehicles, highlighting his company's alliances and the benefits of electromobility for transforming cities and transportation.
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Career

Work history

1-2023
Customer Care Team Lead
Inchcape Américas
10-2017 - 12-2023
Jefe Gerencia Clientes
Derco
9-2016 - 9-2017
Supervisor Gerencia Clientes
Derco
9-2011 - 8-2016
Ejecutivo gerencia clientes
Derco
4-2013 - 12-2015
Profesor titular marketing digital
Universidad Mayor
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
2001 - 2002
Master E-business
IE Business School
2021 - 2021
Diplomado en Servicio y Experiencia del Cliente
Pontificia Universidad Católica de Chile
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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