Patrick Balbierz in

Patrick Balbierz

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Director, Customer Experience - Shopper Support at Instacart
📍 San Francisco Bay Area, United States

Professional overview including current role context, leadership scope, domain focus, and career trajectory to help you understand background relevance before outreach.

Key behavioral and communication insights including interaction style, decision-making tendencies, and motivation drivers to tailor messaging and personalize conversations.

Business priorities, areas of interest, and practical outreach recommendations that can improve conversion quality for this professional.

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Experience
18 Years
Current Role
Director, Customer Experience - Shopper Support
Job Level
Mid-senior
Location
San Francisco Bay Area, United States
Personality Overview

How Patrick shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Patrick cares about

Strategic Priorities
Topic insights and context to help personalize outreach and discovery conversations.
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Career

Work history

10-2023
Director, Customer Experience - Shopper Support
Instacart
3-2023 - 10-2023
Director, Trust and Safety
Instacart
10-2021 - 3-2023
Trust & Safety Senior Manager, Safety & Claims
Instacart
10-2019 - 10-2021
Critical Response Manager
Instacart
11-2018 - 10-2019
Critical Response Lead
Instacart
In the press

Media appearances

Media appearances and press coverage highlighting public visibility and thought leadership.
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Education
2013 - 2015
Master’s Degree
Seton Hall University
2011 - 2012
Bachelor's degree
California State University-Fullerton
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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