Patrick Balbierz in

Patrick Balbierz

Questioner · DISC type c
Director, Customer Experience - Shopper Support at Instacart
📍 San Francisco Bay Area, United States

Professional overview including current role context, leadership scope, domain focus, and career trajectory to help you understand background relevance before outreach.

Key behavioral and communication insights including interaction style, decision-making tendencies, and motivation drivers to tailor messaging and personalize conversations.

Business priorities, areas of interest, and practical outreach recommendations that can improve conversion quality for this professional.

Login to view overviewLogin to view overview
Experience
18 Years
Current Role
Director, Customer Experience - Shopper Support
Job Level
Mid-senior
Location
San Francisco Bay Area, United States
Personality Overview

How Patrick shows up

Systematic
Cautious & Analytical
Not Easily Convinced

They prefer to do thorough analysis of any situation. It is quite likely of them to ask for pricing or other concessions. While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters.

Priorities

Topics Patrick cares about

Strategic Priorities
Topic insights and context to help personalize outreach and discovery conversations.
Login to view topicsLogin to view topics
Career

Work history

10-2023
Director, Customer Experience - Shopper Support
Instacart
3-2023 - 10-2023
Director, Trust and Safety
Instacart
10-2021 - 3-2023
Trust & Safety Senior Manager, Safety & Claims
Instacart
10-2019 - 10-2021
Critical Response Manager
Instacart
11-2018 - 10-2019
Critical Response Lead
Instacart
In the press

Media appearances

Media appearances and press coverage highlighting public visibility and thought leadership.
Login to viewLogin to view media
Education
2013 - 2015
Master’s Degree
Seton Hall University
2011 - 2012
Bachelor's degree
California State University-Fullerton
Social presence
in
Behavioral profile

DISC profile (public)

c

Calculativeness (C)

Calculativeness (C) reflects the degree to which a person is likely to be cautious, systematic and analytical. Those scoring high tend to emphasise quality and accuracy.

Other Instacart Employees

Explore more public profiles from related professionals.

More profiles

Discover additional public profiles from our index.

Unlock the full playbookSee exactly how to sell to Patrick. Free, 10 seconds.