Patrick Carroll, MIS

Critic
DISC Type : C

Manager, Technical Support Engineering at Rocket Software

Acworth, Georgia, United States

Overview

Patrick has no verified overview

Personality Overview

Information Seeker

Precise

Critic

It is very likely that they will negotiate pricing or other important terms.  Unless the value is proven by data, they are unlikely to value fancy features. They choose to analyze logically and value facts to emotions.

Topics They Care About

Patrick has no verified topics they care about

Media Appearances

Patrick has no verified media appearances

Work History

3-2021
Manager, Technical Support Engineering at Rocket Software
1-2018 - 3-2021
Associate Manager, Technical Support Engineering at Rocket Software
5-2007 - 1-2018
Principle Customer Support Engineer at Rocket Software
3-1997 - 4-2007
Sr. Tech Support Consultant at Seagull Software Systems, Inc.
1-1990 - 7-1996
System/Network Administrator at RCD/Carrier Corp - UTC

Education

2003 - 2004
MCIS from University of Phoenix
1992 - 1996
BA from State University of New York at Oswego

More Information

Social Presence :

Prographics :

Exp : 43 Location : Acworth, Georgia, United States Job Level : Middle Designation : Manager, Technical Support Engineering at Rocket Software
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Insights For Selling To Patrick

During A Call Or A Meeting

DO's

  • Be ready to answer many clarity-seeking questions and requests for information
  • If you can, show them industry reports or analyst comments instead of sharing anecdotal stories
  • Keep some extra margin while sharing pricing, they are likely to negotiate later

DONT's

  • Don't give superficial answers, they are easily rattled by them
  • Don’t try to give too many examples of other users, they like to make their own decisions
  • Don’t try too hard to build a relationship with them

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Patrick is

  • Proven ROI, pricing and objective proof points are the factors that sway their decision.
  • Will you ever get a clear answer from Patrick

  • They are comfortable saying no if they are convinced that it is the correct decision.

Insights For Deal Planning

    How fast (or slow) will Patrick move?

  • Their decision-making is neither very fast nor very slow, they are somewhere in between.
  • Can Patrick take some risk or not?

  • They can take risks if their analysis shows that it would be worth it.

You And Patrick

Personality Compatibility


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