Patrick MacLellan

Examiner
DISC Type : cs

Director Of Business Development at Merchant Cost Consulting

Boston, Massachusetts, United States

Overview

Patrick MacLellan is the Director of Business Development at Merchant Cost Consulting, specializing in reducing credit card processing fees for businesses without altering their current vendors. A graduate of Quinnipeg University with a degree in finance, he has over five years of experience in the merchant services industry, bringing extensive management and leadership skills to his role.

Patrick is passionate about being a merchant advocate in the payments industry, aiming to expose deceptive fees and unethical billing practices. He frequently speaks at events for various sectors, including the hospitality and brewery industries, to educate business owners on how to identify and combat overcharges from processors.

He is a featured speaker for organizations like Hospitality Financial and Technology Professionals (HFTP), helping members earn CPE credits.

Personality Overview

Tough To Convince

Overcautious

Process Oriented

They tend to have clarity about their needs and constraints, and are unlikely to over-promise.  The only way to convince them is by showing them examples and ample proof. Being observant comes to them naturally.

Topics They Care About

Merchant Advocacy
Positions himself as a watchdog, helping businesses fight back against deceptive fees and non-transparent practices by credit card processors.
Expense Reduction
Focuses on helping businesses save 30-40% on merchant service costs without changing their existing provider, software, or equipment.
Hospitality Finance
Acts as an educational speaker for Hospitality Financial and Technology Professionals (HFTP), indicating a focus on this industry's unique payment challenges.

Media Appearances

Patrick has no verified media appearances

Work History

8-2019
Director Of Business Development at Merchant Cost Consulting
9-2017 - 8-2019
Senior Sales Manager at Merchant Cost Consulting
6-2016 - 6-2017
IT Recruiter at TEKsystems
8-2014 - 6-2016
Senior Sales Consultant at CreditCardProcessing.com
10-2013 - 6-2016
Senior Account Representative at Flagship Merchant Services

Education

2009 - 2013
Bachelor of Science (B.S.) from Quinnipiac University - School of Business

More Information

Social Presence :

Prographics :

Exp : 12 Location : Boston, Massachusetts, United States Job Level : Mid-senior Designation : Director Of Business Development at Merchant Cost Consulting
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Insights For Selling To Patrick

During A Call Or A Meeting

DO's

  • First of all, focus on building their confidence by sharing examples, case studies etc.
  • Expect them to be vague in response to your questions, ask firmly and pointedly
  • Spend time addressing concerns around risk and change, they will have them even if they don't express them

DONT's

  • Don't be very accepting if that is your natural style, stay firm
  • Don't use phrases like 'do not worry', 'i promise' etc.
  • Avoid getting into storytelling mode, especially when they ask specific questions

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Patrick is

  • For them, low risk and acceptance by others are very important, followed by proof of ROI.
  • Will you ever get a clear answer from Patrick

  • They don’t say no often, they push out the decisions or keep going around in circles.

Insights For Deal Planning

    How fast (or slow) will Patrick move?

  • They do not like to take decisions in a hurry, so they could be slow in making their mind up.
  • Can Patrick take some risk or not?

  • They are low on risk-appetite and prefer to make informed decisions.

You And Patrick

Personality Compatibility


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