Patrick McGrew in

Patrick McGrew

Enthusiast · DISC type i
Director, Customer Account Services, PNG at Duke Energy Corporation
📍 Stanley, North Carolina, United States

Patrick is a Director of Customer Account Services at Duke Energy Corporation, with extensive experience in revenue services, process implementation, and supply chain management. He holds an MBA from the University of Florida and previously led business transformation projects at SABIC Innovative Plastics.

He has a keen interest in professional services and business scholarship, following publications like the Harvard Business Review.

Unique fact: He was responsible for the interface between Piedmont Natural Gas and legal and regulatory groups to resolve escalated customer complaints.

Read the full overview →
Experience
20 Years
Current Role
Director, Customer Account Services, PNG
Job Level
Mid-senior
Location
Stanley, North Carolina, United States
Personality Overview

How Patrick shows up

Optimistic
Non-Confrontational
Amiable & Agreeable

They are generally friendly, so be careful when relying on their word. Unlike D or C types, they are convinced more by stories and testimonials. They are more about building relationships than just cutting deals.

Priorities

Topics Patrick cares about

Revenue Cycle Management
His role involves overseeing billing, payment processing, and accounts receivable for customer accounts at a major utility corporation.
Business Transformation
He has direct experience leading business transformation projects from his time as a project leader at SABIC Innovative Plastics.
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Career

Work history

7-2022
Director, Customer Account Services, PNG
Duke Energy Corporation
2-2016 - 7-2022
Director, CIS Process Design & Implementation
Duke Energy Corporation
5-2013 - 1-2016
Supply Chain Business Process Manager
Duke Energy Corporation
6-2022
Director of Account Services
Duke Energy/Piedmont Natural Gas
11-2010 - 5-2013
Business Transformation Project Leader
SABIC Innovative Plastics
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
Master of Business Administration - MBA
University of Florida
2011 - 2013
Masters
University of Florida - Hough Graduate School of Business
Social presence
in
Behavioral profile

DISC profile (public)

i

Influence (I)

Influence (I) reflects the degree to which a person prefers to work by influencing or persuading others. Those scoring high tend to be people oriented, motivated by social recognition and building relationships.

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