Paul Potter

Energizer
DISC Type : I

Chief Operating Officer at Source Intelligence

St Louis, Missouri, United States

Overview

Paul Potter is the Chief Operating Officer at Source Intelligence, specializing in supply chain management, customer success, and operations. A graduate of the United States Military Academy at West Point, he has a proven track record in procurement, risk mitigation, and SaaS-based software growth, managing annual spends of over $4. 8 billion.

Described by colleagues as an ethical, high-integrity, and people-oriented leader, Paul is dedicated to his customers and team. His posts suggest a strong belief in the value of coaching and mentorship, highlighting the long-term positive impact that great coaches can have on individuals.

Paul is a character-based servant leader, a principle likely cultivated during his time at West Point.

Personality Overview

Full Of Energy

Relationship Oriented

Big Picture Person

They are naturally enthusiastic, so take their promise with a pinch of salt.  They are not always early adopters but can be pursuaded by leveraging strong relationships. They excel at seeing the bigger picture, and the long-term impact of their decisions.

Topics They Care About

Supply Chain Compliance
His work at Source Intelligence and Assent Compliance focuses on helping manufacturers manage supply chain data for human rights, environmental impact, and product compliance.
Customer Success
He has held multiple Vice President of Customer Success roles, demonstrating a career-long focus on improving customer experience, satisfaction, and retention rates.
Servant Leadership
He identifies as a "character-based and servant leader, " and a recommendation highlights him as one of the most people-oriented leaders a colleague has ever met.

Media Appearances

Paul has no verified media appearances

Work History

1-2024
Chief Operating Officer at Source Intelligence
7-2021
Board Member at CultureVerse
1-2022 - 9-2023
Vice President of Customer Success at Assent Compliance Inc
1-2018 - 1-2022
Vice President of Supply Chain at Empire Comfort Systems
4-2017 - 11-2017
Vice President of Customer Success at ClubReady, Inc

Education

1986 - 1990
Mechanical Engineering from United States Military Academy at West Point
1993 - 1994
MS (partial) from The Catholic University of America

More Information

Social Presence :

Prographics :

Exp : 8 Location : St Louis, Missouri, United States Job Level : Leadership Designation : Chief Operating Officer at Source Intelligence
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Insights For Selling To Paul

During A Call Or A Meeting

DO's

  • Use phrases like ‘people will love’, ‘massive impact’ etc.
  • Talk anecdotally about the customer experience that your product offers
  • Speak enthusiastically with energy, maintain a clear and confident tone

DONT's

  • Don’t be too formal, focus on building comfort and trust
  • Don’t be excessively objective, be a storyteller
  • Avoid overloading them with too much detail

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Paul is

  • Relationship and trust can be vital with them, sometimes more than anything else.
  • Will you ever get a clear answer from Paul

  • They are unlikely to say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Paul move?

  • They are not the fastest decision makers, their friendly approach can give false positive signals.
  • Can Paul take some risk or not?

  • They may take certain risks that they deem unlikely of personal repercussions.

You And Paul

Personality Compatibility


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