Paula Andrea Moncada Franco is a results-focused customer service leader with extensive experience in the logistics and retail sectors. She currently heads the customer service department at Servientrega CS and previously spent over eight years at Sodimac Colombia. She holds a degree in Marketing Management from Politécnico Grancolombiano.
Based on her professional background, Paula shows a strong interest in companies known for their large-scale logistics and customer-centric retail operations, such as DHL Supply Chain and IKEA. She emphasizes assertive communication and a results-oriented approach in her work.
Paula describes herself as a person focused on results, with strong skills in customer service and assertive communication.
Paula Andrea Moncada Franco
Jefe del servicio de atención al cliente at Servientrega CS
Envigado, Antioquia, Colombia
Overview
Topics They Care About
Customer Service
Her entire career, including current and previous leadership roles at Servientrega and Sodimac, has been focused on managing and coordinating customer service operations.
Retail Operations
She has over eight years of experience with home improvement retailer Sodimac and has expressed interest in global furniture retailer IKEA.
Logistics Management
Her current role is with Servientrega, a major logistics company in Colombia, and she follows industry leader DHL Supply Chain.
Media Appearances
Paula has no verified media appearances
Work History
Jefe del servicio de atención al cliente at Servientrega CS
8-2012 - 5-2022
Coordinador del servicio de atención al cliente at Sodimac Colombia
Education
Paula has no verified education history
More Information
Social Presence :
Prographics :
Exp : 9
Location : Envigado, Antioquia, Colombia
Job Level : N/A
Designation : Jefe del servicio de atención al cliente at Servientrega CS
