Paula Andrea Moncada Franco in

Paula Andrea Moncada Franco

Jefe del servicio de atención al cliente at Servientrega CS
📍 Envigado, Antioquia, Colombia

Paula Andrea Moncada Franco is a results-focused customer service leader with extensive experience in the logistics and retail sectors. She currently heads the customer service department at Servientrega CS and previously spent over eight years at Sodimac Colombia. She holds a degree in Marketing Management from Politécnico Grancolombiano.

Based on her professional background, Paula shows a strong interest in companies known for their large-scale logistics and customer-centric retail operations, such as DHL Supply Chain and IKEA. She emphasizes assertive communication and a results-oriented approach in her work.

Paula describes herself as a person focused on results, with strong skills in customer service and assertive communication.

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Experience
9 Years
Current Role
Jefe del servicio de atención al cliente
Location
Envigado, Antioquia, Colombia
Personality Overview
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Priorities

Topics Paula cares about

Customer Service
Her entire career, including current and previous leadership roles at Servientrega and Sodimac, has been focused on managing and coordinating customer service operations.
Retail Operations
She has over eight years of experience with home improvement retailer Sodimac and has expressed interest in global furniture retailer IKEA.
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Career

Work history

Jefe del servicio de atención al cliente
Servientrega CS
8-2012 - 5-2022
Coordinador del servicio de atención al cliente
Sodimac Colombia
In the press

Media appearances

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Education

Paula has no verified education history

Social presence
in

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