Pedro Andres Vera Chandia in

Pedro Andres Vera Chandia

Questioner · DISC type c
Lider Customer Experience at Soprole
📍 Chile

Pedro Andres Vera Chandia is the Customer Experience Leader at Soprole, where he is responsible for initiatives that increase client satisfaction and loyalty. He has advanced through several customer-focused roles within the company and is enhancing his expertise by studying for a Diploma in Customer Experience at Pontificia Universidad Católica de Chile.

He values creating an enjoyable work environment and believes in the power of team-building activities to foster camaraderie. Pedro is also committed to his professional development, as shown by his recent enrollment in a university diploma program to deepen his knowledge in his field.

He has presented at a public webinar on how Soprole uses biology and neuroscience to manage customer experience and emotional connection.

Read the full overview →
Experience
7 Years
Current Role
Lider Customer Experience
Location
Chile
Personality Overview

How Pedro shows up

Systematic
Cautious & Analytical
Value Seeker

They prefer to fully evaluate every situation. While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters. It is quite likely of them to ask for pricing or other concessions.

Priorities

Topics Pedro cares about

Customer Sentiment
He was a speaker at a webinar discussing how to measure customer experience and emotional connection to a brand using neuroscience.
Client Loyalty
His current role is centered on leading all processes that can improve the customer experience to achieve high levels of satisfaction and loyalty.
+4 more topics Login to view topics
Career

Work history

4-2024
Lider Customer Experience
Soprole
6-2023 - 3-2024
Lider Customer Service canal tradicional y FP
Soprole
2-2022 - 5-2023
Analista de atención al cliente
Soprole
4-2020 - 10-2020
Supervisor de servicios
Geobpo
10-2018 - 12-2019
Coordinador de servicios
Entel Contact Center
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
5-2024 - 11-2024
Diplomado en Experiencia de Cliente: Diseño
Pontificia Universidad Católica de Chile
4-2023 - 5-2023
Curso
Universidad de Chile
Social presence
in
Behavioral profile

DISC profile (public)

c

Calculativeness (C)

Calculativeness (C) reflects the degree to which a person is likely to be cautious, systematic and analytical. Those scoring high tend to emphasise quality and accuracy.

More profiles

Discover additional public profiles from our index.

Unlock the full playbookSee exactly how to sell to Pedro. Free, 10 seconds.