Pedro Fernandes

Inquirer
DISC Type : cd

Client Success Manager at Plona Partners

Boston, Massachusetts, United States

Overview

Pedro Fernandes is a Client Success Manager at Plona Partners, specializing in legal recruitment for AmLaw firms across major U. S. markets. He leverages a background in banking and operations management to build high-performing legal support, billing, and operational teams. He holds a Bachelor of Science from Framingham State University.

He successfully transitioned from managing large teams and multi-million dollar operations in banking and tax services to a specialized career in legal recruitment.

Personality Overview

Hard To Convince

ROI Conscious

Judgemental

They don’t always try to control the conversation but neither do they like yielding it fully.  They respond well to confident salespeople. They can be nudged to make faster decisions by offering what they value.

Topics They Care About

Legal Team Growth
His role is focused on building and expanding legal teams, including billing departments and legal support staff, for top AmLaw 100 firms.
AI in Recruiting
He shows a strong interest in modern recruiting tools, having recently completed courses on Generative AI and AI-Powered Talent Acquisition.
Relationship-Driven Strategy
His professional approach, mentioned in his bio, is centered on building strong, honest, and long-term relationships with both clients and candidates.

Media Appearances

Pedro has no verified media appearances

Work History

7-2024
Client Success Manager at Plona Partners
11-2023 - 7-2024
Legal Recruiter at Plona Partners
5-2022 - 5-2023
Branch Manager at Santander Bank, N.A.
11-2020 - 6-2022
Multi Branch Manager at H&R Block
5-2021 - 12-2021
Operations Manager at H&R Block

Education

2018 - 2020
Bachelor of Science - BS from Framingham State University
2016 - 2018
Associate of Science - AS from Bristol Community College

More Information

Social Presence :

Prographics :

Exp : 4 Location : Boston, Massachusetts, United States Job Level : Middle Designation : Client Success Manager at Plona Partners
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Insights For Selling To Pedro

During A Call Or A Meeting

DO's

  • Make sure that you you respond to any queries from them quickly
  • Make sure that they have the necessary authority, they could present false stature sometimes
  • Stress on the business value that your product offers

DONT's

  • Do not give up if they are not convinced, try again with a different approach
  • Don’t expect them to change their mind quickly if they say no once
  • Avoid repeating yourself or making generalizations

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Pedro is

  • Belief in the product plays an important role, followed by objective proof and testimonials.
  • Will you ever get a clear answer from Pedro

  • They may hesitate slightly, but if they are not convinced, they will say no.

Insights For Deal Planning

    How fast (or slow) will Pedro move?

  • They are neither the fastest decision makers nor the slowest.
  • Can Pedro take some risk or not?

  • They can take risks only after they have analyzed the advantages and disadvantages.

You And Pedro

Personality Compatibility


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