Kusha Mittal

Critic
DISC Type : C

Learning and development officer at Ericsson

Gurugram, Haryana, India

Overview

Kusha Mittal is a Learning and Development Officer at Ericsson, where she manages the companys internal learning portal and SAP SuccessFactors. An MBA graduate from DY Patil University, she specializes in creating impactful learning experiences, content publishing, and stakeholder management to drive employee growth and organizational development.

Deeply committed to her own professional development, Kusha actively pursues upskilling opportunities, having recently completed certifications in training design, Excel, and Generative AI. She is passionate about fostering a culture of continuous learning and often shares insights from her growth journey.

Unique fact: Kushas high performance and valuable contributions during her internship at Ericsson led to a full-time offer just four months into the program.

Personality Overview

ROI Driven

Objective Thinker

Information Seeker

They prefer to analyze logically and value objective facts over emotions.  They like to take decisions independently and do not seek others' support often. Unless the value is proven by data, they are unlikely to value fancy features.

Topics They Care About

Learning Platform Management
Her core responsibility at Ericsson involves administering the internal learning portal and SAP SuccessFactors Learning to ensure seamless content delivery.
Corporate Training Design
She holds a certification in designing and delivering training programs, reflecting a direct interest in creating effective and engaging learning content.
Continuous Upskilling
Her social media feed emphasizes the importance of professional growth and continuous learning, frequently posting about her own certifications and development.

Media Appearances

Kusha has no verified media appearances

Work History

6-2024 - 10-2025
Learning and development officer at Ericsson
2-2024 - 5-2024
Learning and Development intern at Ericsson
6-2022 - 8-2022
Human Resources Intern at Our Parking Space

Education

7-2023 - 7-2025
Master of Business Administration - MBA from DY Patil University
2020 - 2023
Bcom hons. from Guru Gobind Singh Indraprastha University

More Information

Social Presence :

Prographics :

Exp : 1 Location : Gurugram, Haryana, India Job Level : N/A Designation : Learning and development officer at Ericsson
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Insights For Selling To Kusha

During A Call Or A Meeting

DO's

  • Tell them what ROI they can expect
  • Keep some extra margin while sharing pricing, they are likely to negotiate later
  • Be ready to answer many clarity-seeking questions and requests for information

DONT's

  • Don’t rush them till they have clearly gotten all the necessary information
  • Avoid phrases like ‘trust me’, ‘others just love’ etc.
  • Don't give superficial answers, they are easily rattled by them

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Kusha is

  • Proof of ROI, low pricing and objective proof points are the important factors for them.
  • Will you ever get a clear answer from Kusha

  • They do not mind saying no if they believe that it is the right decision.

Insights For Deal Planning

    How fast (or slow) will Kusha move?

  • Their decision-making is neither very fast nor very slow, they are somewhere in between.
  • Can Kusha take some risk or not?

  • They can take risks if their analysis shows that it would be worth it.

You And Kusha

Personality Compatibility


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