Peggy P.

Energizer
DISC Type : I

Senior Director, IT Change Management at Smith College

Northampton, Massachusetts, United States

Overview

Peggy is a strategic IT leader with over 20 years of experience in change management, user support, and process improvement. With an MBA from UMass Amherst, she specializes in leading teams and bridging the gap between business operations and technology. Her career highlights include progressively senior roles at Smith College, focusing on enhancing organizational effectiveness.


Her career-long passion is connecting business operations with technological innovation to drive measurable results.

Personality Overview

Imaginative

Believer

Relationship Oriented

They are not always early adopters but can be pursuaded by leveraging strong relationships.  Unlike C or D types, they are vocal with their opinions but not so much with their questions. They are really good at seeing what the long-term impacts of their decisions could be.

Topics They Care About

IT Change Management
Her current role as Senior Director is focused on this, and it is a core component of her professional headline and experience.
User Support Services
Based on her professional headline and her previous role as Associate Director of User Support at Smith College.
Business & Tech Bridging
She states a "career-long passion for bridging the gap between business operations and technology innovation" in her professional summary.

Media Appearances

Peggy has no verified media appearances

Work History

5-2024
Senior Director, IT Change Management at Smith College
4-2021 - 6-2024
Associate Director, User Support at Smith College
3-2019 - 4-2021
Training and Outreach Manager at Smith College
6-2018
Project Manager, Business Analyst at Sovereign CRM, LLC
Principal Business Analyst at Pearson

Education

MBA from Isenberg School of Management, UMass Amherst
BS from University of Denver

More Information

Social Presence :

Prographics :

Exp : 9 Location : Northampton, Massachusetts, United States Job Level : Senior Designation : Senior Director, IT Change Management at Smith College
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Insights For Selling To Peggy

During A Call Or A Meeting

DO's

  • Share some stories about how you you have helped people in similar positions succeed
  • Use phrases like ‘people will love’, ‘massive impact’ etc.
  • Be friendly and entertaining in your conversation

DONT's

  • Don’t push them to make a decision too fast, let them get comfortable first
  • Don’t assume a yes just because they have not said no
  • Don’t be excessively objective, be a storyteller

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Peggy is

  • Relationship and rapport can play an important role, sometimes more than the other factors.
  • Will you ever get a clear answer from Peggy

  • They will probably never say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Peggy move?

  • They are not the quickest decision makers, their friendly attitude could be misleading.
  • Can Peggy take some risk or not?

  • They can take certain risks that are unlikely to have personal consequences.

You And Peggy

Personality Compatibility


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