Penny MacKinnon

Planner
DISC Type : Sc

General Manager at Cambridge Suites Hotel Halifax

Greater Halifax Metropolitan Area, Canada

Overview

Penny MacKinnon is the General Manager at Cambridge Suites Hotel Halifax, bringing extensive experience in hotel operations, financial management, and event execution. A versatile people manager, she focuses on building capable and engaged teams, with previous experience as a special events planner in the Halifax hotel industry.

Penny shows a strong commitment to community and individual well-being. She has supported local Halifax charities like Adsum for Women and Children and has pursued certifications in Mental Health First Aid and Emotional Intelligence, indicating a passion for supporting others both inside and outside of her professional role.

She believes hotel staff should be prepared to be a "family therapist, life coach. . . and everything else" a guest might need.

Personality Overview

Inflexible

Analytical & Cautious

Deliberate

They are heavily focused on quality and prefer doing things the right way, even if it takes time.  Being observant comes to them naturally. They do not like taking risks at all and go for proven options in the end.

Topics They Care About

Hotel Operations
As the General Manager of Cambridge Suites Hotel Halifax, she oversees all daily operations, drawing on a deep background in the local hotel industry.
Team Development
Her management style is focused on building positive relationships and creating engaged teams, supported by her interest in emotional intelligence.
Event Execution
Has prior experience as a special events planner for the Prince George Hotel, underscoring her skills in planning and managing high-quality events.

Media Appearances

Penny has no verified media appearances

Work History

3-2025
General Manager at Cambridge Suites Hotel Halifax
8-2021 - 3-2025
Director of Operations at Cambridge Suites Hotels
5-2019 - 7-2021
Assistant General Manager at Lord Nelson Hotel & Suites
11-2017 - 5-2019
Operations Manager at Cambridge Suites Hotels
1-2007 - 10-2017
Catering Sales Manager at The Prince George Hotel

Education

2023 - 2023
Digital Skills for Women from Digital Nova Scotia
2022 - 2022
Agile Project Management Essentials from Cornell University

More Information

Social Presence :

Prographics :

Exp : 18 Location : Greater Halifax Metropolitan Area, Canada Job Level : Senior Designation : General Manager at Cambridge Suites Hotel Halifax
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Insights For Selling To Penny

During A Call Or A Meeting

DO's

  • Ask them which other stakeholders would be important for this purchase decision
  • Spend time addressing concerns around risk and change, they will have them even if they don't express them
  • Be firm in your communication and stay in control

DONT's

  • Don't use phrases like 'do not worry', 'i promise' etc.
  • Avoid getting into storytelling mode, especially when they ask specific questions
  • Don't rely on relationship building even if they act pleasantly

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Penny is

  • Low-risk, adoption by others are very important to them, followed by confidence in ROI.
  • Will you ever get a clear answer from Penny

  • Often, they don't say no, or keep going about it in circles.

Insights For Deal Planning

    How fast (or slow) will Penny move?

  • They do not like to rush and therefore can be quite slow in their decision-making.
  • Can Penny take some risk or not?

  • They have little risk-appetite and prefer to take measured decisions.

You And Penny

Personality Compatibility


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