Phil Smith

Visionary
DISC Type : Ds

Managing Director at Indigo Integrated FM

London Area, United Kingdom

Overview

Phil Smith is the Founder and Managing Director of Indigo Integrated FM, with over 30 years of experience in the facilities management sector. He is a skilled relationship specialist known for his consultancy sales style and commitment to ethical business practices. People who have worked with him often describe him as dedicated, honest, and supportive.

Personality Overview

Direct & Assertive

Goal-Oriented

Fast But Thoughtful

They exhibit a rare combination of being result-oriented but patient at the same time.  Reading between the lines and seeing beyond your words comes naturally to them. They are very professional in their approach and can weigh multiple perspectives together.

Topics They Care About

Living Wage Advocacy
He is a Living Wage Champion and co-chairs the Living Wage Foundation’s Recognised Service Provider Leadership Group, actively promoting fair pay in the industry.
Ethical Partnerships
His professional philosophy is built on creating service partnerships based on trust, transparency, and mutual respect with clients and supply chain partners.
Community & Charity
He is the founder of The Hill Club networking organization and actively participates in and promotes charitable fundraising events and community collaboration.

Media Appearances

Phil has no verified media appearances

Work History

12-2022
Managing Director at Indigo Integrated FM
3-2026
Senior Warden at The Worshipful Company of Environmental Cleaners
4-2025
Charity Trustee at The Worshipful Company of Environmental Cleaners
4-2024
Member - Finance & General Purposes Committee at The Worshipful Company of Environmental Cleaners
2-2022
Member - Education Committee at The Worshipful Company of Environmental Cleaners

Education

1979 - 1984
OCEB O-Levels & A-Levels from Hymers College
1984 - 1987
BSc from Heriot-Watt University

More Information

Social Presence :

Prographics :

Exp : N/A Location : London Area, United Kingdom Job Level : N/A Designation : Managing Director at Indigo Integrated FM
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Insights For Selling To Phil

During A Call Or A Meeting

DO's

  • Focus on the results that your product produces, expect some strategic questions in return
  • During followups, use phone or text if needed, they should be fine
  • Ask them at the end if they see a strong value prop in your product; expect an honest answer

DONT's

  • Don't get into pricing discussions early on, steer conversation towards proven results
  • Don't focus too much on mutual contacts or bother about other stakeholders, focus on them
  • Don't shy away from asking hard questions, but be extra polite

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Phil is

  • Strong proof of impact and their conviction will matter the most, but they wouldn't want to act unilaterally either
  • Will you ever get a clear answer from Phil

  • They will say no if they are not convinced but you will have to prompt them.

Insights For Deal Planning

    How fast (or slow) will Phil move?

  • They will want to understand things well but can move fast once they have a clear picture.
  • Can Phil take some risk or not?

  • They have good risk tolerance but are likely to think it through once or twice.

You And Phil

Personality Compatibility


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