Phillip Delaney in

Phillip Delaney

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Customer & Commercial Director, regularly deputising for the Chief Executive Officer at Wightlink | Isle of Wight Ferries
📍 Chandler's Ford, England, United Kingdom

Phillip is the Customer & Commercial Director at Wightlink Ferries, driving revenue and strategic growth across the transport sector, including previous senior roles at Great Western Railway and Flybe. Colleagues describe him as an insightful, commercially savvy, and passionate leader, who holds an MBA from De Montfort University.

Outside of his commercial career, Phillip is a former professional sportsman. He played top-level rugby for the Leicester Tigers and represented England at the U21 and Students levels. This experience has shaped his team-first mindset and understanding of leadership dynamics, which he applies to his business career.

Unique fact: Phillips first career was as a professional rugby player with the Leicester Tigers, where he played alongside several members of Englands 2003 World Cup-winning team.

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Experience
10 Years
Current Role
Customer & Commercial Director, regularly deputising for the Chief Executive Officer
Job Level
Leadership
Location
Chandler's Ford, England, United Kingdom
Personality Overview

How Phillip shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Phillip cares about

Customer Experience
His role focuses on enhancing customer propositions, and his company has won multiple 'Best Ferry Operator' awards under his commercial leadership.
Commercial Growth
He has a consistent track record of driving revenue growth and improving profitability in leadership roles at Wightlink, Great Western Railway, and Flybe.
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Career

Work history

9-2022
Customer & Commercial Director, regularly deputising for the Chief Executive Officer
Wightlink | Isle of Wight Ferries
9-2022
Visit Isle of Wight Board Member
Visit Isle of Wight
6-2017 - 9-2022
Customer & Commercial Director
Great Western Railway (GWR)
9-2021 - 8-2022
Rail Industry Expert
Great British Railways Transition Team (GBRTT)
1-2015 - 5-2017
Director of Sales and Marketing
Flybe
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
1998 - 1998
Master of Business Administration (MBA)
De Montfort University
1993 - 1996
BA Honours
University of Leicester
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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