Phillip Delaney

Trailblazer
DISC Type : DI

Customer & Commercial Director, regularly deputising for the Chief Executive Officer at Wightlink | Isle of Wight Ferries

Chandler's Ford, England, United Kingdom

Overview

Phillip is the Customer & Commercial Director at Wightlink Ferries, driving revenue and strategic growth across the transport sector, including previous senior roles at Great Western Railway and Flybe. Colleagues describe him as an insightful, commercially savvy, and passionate leader, who holds an MBA from De Montfort University.

Outside of his commercial career, Phillip is a former professional sportsman. He played top-level rugby for the Leicester Tigers and represented England at the U21 and Students levels. This experience has shaped his team-first mindset and understanding of leadership dynamics, which he applies to his business career.

Unique fact: Phillips first career was as a professional rugby player with the Leicester Tigers, where he played alongside several members of Englands 2003 World Cup-winning team.

Personality Overview

Assertive

Informal

Charismatic

They are more likely to be open to unproven but exciting technologies.  They are charming and have the ability to align others behind their decisions. They do not mind taking risks and can make hard decisions, if necessary.

Topics They Care About

Customer Experience
His role focuses on enhancing customer propositions, and his company has won multiple 'Best Ferry Operator' awards under his commercial leadership.
Commercial Growth
He has a consistent track record of driving revenue growth and improving profitability in leadership roles at Wightlink, Great Western Railway, and Flybe.
Sustainable Transport
He recently highlighted his company's efforts towards achieving Net Zero, indicating a professional focus on sustainability within the ferry and transport industry.

Media Appearances

Phillip has no verified media appearances

Work History

9-2022
Customer & Commercial Director, regularly deputising for the Chief Executive Officer at Wightlink | Isle of Wight Ferries
9-2022
Visit Isle of Wight Board Member at Visit Isle of Wight
6-2017 - 9-2022
Customer & Commercial Director at Great Western Railway (GWR)
9-2021 - 8-2022
Rail Industry Expert at Great British Railways Transition Team (GBRTT)
1-2015 - 5-2017
Director of Sales and Marketing at Flybe

Education

1998 - 1998
Master of Business Administration (MBA) from De Montfort University
1993 - 1996
BA Honours from University of Leicester

More Information

Social Presence :

Prographics :

Exp : 10 Location : Chandler's Ford, England, United Kingdom Job Level : Leadership Designation : Customer & Commercial Director, regularly deputising for the Chief Executive Officer at Wightlink | Isle of Wight Ferries
URL has been copied!

Insights For Selling To Phillip

During A Call Or A Meeting

DO's

  • Give them control of the sales process
  • Ask them for a lunch or coffee once some rapport has been established
  • Display high self-confidence and expect them to have a strong personality.

DONT's

  • Don’t hesitate from asking questions or pushing them, but take a friendly approach
  • Avoid unnecessary negativity or slowness
  • Don’t hesitate from asking them how they truly feel about your product

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Phillip is

  • Relationship and product conviction matter equally, followed by a sense of achievement.
  • Will you ever get a clear answer from Phillip

  • If they are not convinced, they will say no albeit in a friendly manner.


Insights For Deal Planning

    How fast (or slow) will Phillip move?

  • They can reach decisions quickly if they develop trust and confidence in the product.
  • Can Phillip take some risk or not?

  • They can take risks if necessary.

You And Phillip

Personality Compatibility


More Profiles

Discover additional public profiles from our index.

Search more profiles

Looking for someone else? Search here for anyone.

Or visit Humantic AI to know more.