Philynn Hepschmidt in

Philynn Hepschmidt

Examiner · DISC type cs
Vice President, Patient Access at Penn Medicine, University of Pennsylvania Health System
📍 Elkins Park, Pennsylvania, United States

Philynn Hepschmidt is the Vice President of Patient Access at Penn Medicine, specializing in digital health strategy and tech-enabled solutions to improve patient experience. With over 20 years in healthcare, she has led large-scale initiatives in EHR transformation and the expansion of digital patient services, drawing on her education from Arcadia University.

Outside of her healthcare career, she is a passionate wildlife conservationist. Philynn serves as the President of PARCA, Inc. , a non-profit she co-founded with fellow healthcare professionals. Her dedication to animal welfare was ignited by a trip to Botswana and is focused on protecting rhinos from poaching.

Interesting fact: Her non-profit, PARCA, was created after she and her colleagues were inspired by a National Geographic explorers lecture at Penn.

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Experience
18 Years
Current Role
Vice President, Patient Access
Job Level
Senior
Location
Elkins Park, Pennsylvania, United States
Personality Overview

How Philynn shows up

Tough To Convince
Process Oriented
Unexpressive

They tend to have clarity about their needs and constraints, and are unlikely to over-promise. Being observant comes to them naturally. They are heavily focused on quality and prefer doing things the right way, even if it takes time.

Priorities

Topics Philynn cares about

Digital Patient Experience
As VP of Patient Access, she leads initiatives to improve patient engagement through technology, including patient portals, online scheduling, and AI-driven access models.
Healthcare Innovation
Her career has focused on leveraging technology for transformation, including leading a major EHR implementation and scaling self-service technologies for over 1. 5 million users.
+4 more topics Login to view topics
Career

Work history

5-2021
Vice President, Patient Access
Penn Medicine, University of Pennsylvania Health System
2-2018 - 5-2021
Associate Vice President, EHR Transformation
Penn Medicine, University of Pennsylvania Health System
12-2014 - 5-2021
Associate Executive Director, EHR Transformation
Penn Medicine, University of Pennsylvania Health System
Director of Ambulatory Systems
Trinity Health (HQ Michigan)
7-2005 - 8-2012
Senior Director, Epic Ambulatory Applications
PENN MEDICINE
In the press

Media appearances

Meet the patient access center team at Penn Medicine. Featured in Penn Medicine News
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Education
2002 - 2004
Master's of Science
Arcadia University
1993 - 1997
Bachelor of Science
West Chester University
Social presence
in
Behavioral profile

DISC profile (public)

c

Calculativeness (C)

Calculativeness (C) reflects the degree to which a person is likely to be cautious, systematic and analytical. Those scoring high tend to emphasise quality and accuracy.

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