Phylicia (Phee) Shaw

Inspirer
DISC Type : di

Small Business Sales at American Express

Fort Lauderdale, Florida, United States

Overview

Phylicia Shaw is a dynamic sales consultant and learning specialist with over seven years of experience in the financial services industry, primarily with American Express. She specializes in consultative selling and building relationships with small business owners. She holds a Bachelor of Applied Science from Broward College.


Her career uniquely blends expertise in both direct sales and employee training, having held roles as a Small Business Sales Consultant and a Learning and Development Specialist.

Personality Overview

Fast Adopter

Charming & Persuasive

Generous

They measure a product on its merit but can be influenced by strong testimonials.  They usually prefer to drive the conversation. They don’t mind taking a stand if they believe in something.

Topics They Care About

Small Business Finance
Her role at American Express involves consulting with small business owners on their financial needs, including cashflow cycles and card products.
Learning & Development
Has extensive experience as a Training Specialist, creating lesson plans and supporting new hire programs at both American Express and ABB OPTICAL GROUP.
Consultative Selling
Focuses on a consultative sales approach that includes needs analysis, objection handling, and building relationships with business card members and prospects.

Media Appearances

Phylicia has no verified media appearances

Work History

5-2024
Small Business Sales at American Express
8-2022
Learning And Development Specialist at American Express
5-2018
Platinum Consultant at American Express
5-2014 - 4-2018
Training Specialist at ABB OPTICAL GROUP
1-2009 - 1-2015
Administrative Assistant at Preferred Taxes

Education

2009 - 2010
Education details unavailable from Florida Agricultural and Mechanical University
2014 - 2018
Bachelor of Applied Science - BASc from Broward College

More Information

Social Presence :

Prographics :

Exp : 16 Location : Fort Lauderdale, Florida, United States Job Level : Junior Designation : Small Business Sales at American Express
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Insights For Selling To Phylicia (Phee)

During A Call Or A Meeting

DO's

  • Get them to a point where they are ready to bat for your product internally
  • Clearly address the competitive aspects
  • Keep your pitch focused on the impact but insert some anecdotes into it

DONT's

  • Don’t be very informal even if they are being so themselves
  • Don't be unorganized, be prepared for the pitch
  • Avoid focusing only on the product or its ROI, keep building trust subtly

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Phylicia (Phee) is

  • Product value plays a big role, followed by relationship and a sense of achievement.
  • Will you ever get a clear answer from Phylicia (Phee)

  • If they do not firmly believe in you, they will refuse without hesitation.

Insights For Deal Planning

    How fast (or slow) will Phylicia (Phee) move?

  • They can take fast decisions if they develop conviction in the product and find you trustworthy.
  • Can Phylicia (Phee) take some risk or not?

  • They have the capability of taking risky decisions if necessary.

You And Phylicia (Phee)

Personality Compatibility


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