Piyank Sarawagi

Critic
DISC Type : C

Software Engineer, Machine Learning at Meta

London, England, United Kingdom

Overview

Piyank is a machine learning software engineer at Meta with a background in deploying end-to-end AI systems. His expertise, developed at Agoda and Coinbase, lies in LTV estimation and customer support automation using chatbots and intent detection. He holds a Master of Science from the Indian Institute of Technology, Kharagpur.

He co-invented and holds a patent for an extractive summarization system designed to analyze and summarize customer interactions.

Personality Overview

Critic

Objective Thinker

ROI Driven

They are quite likely to negotiate on pricing or other key terms.  They prefer to do logical analysis and value evidence over emotions. They enjoy working alone and do not rely on others very often.

Topics They Care About

AI System Deployment
Has a proven history of designing and deploying end-to-end AI systems to solve complex business problems at multiple companies.
LTV Estimation Models
At Agoda, his work focused on enhancing Long-Term Value (LTV) estimation models by engineering new engagement features and creating real-time prediction versions.
Conversational AI
Improved customer support by creating zero-shot intent detection systems for chatbots and automating email handling at both Coinbase and Agara.

Media Appearances

Piyank has no verified media appearances

Work History

10-2025
Software Engineer, Machine Learning at Meta
3-2023 - 8-2025
Staff Data Scientist at Agoda
11-2021 - 1-2023
Machine Learning Engineer at Coinbase
10-2020 - 11-2021
Senior Machine Learning Scientist at Agara ( Acquired by Coinbase )
9-2018 - 10-2020
Machine Learning Scientist at Agara ( Acquired by Coinbase )

Education

2013 - 2018
Integrated Master of Science (MSc) from Indian Institute of Technology, Kharagpur
Education details unavailable from Modern Indian School, Kathmandu

More Information

Social Presence :

Prographics :

Exp : 7 Location : London, England, United Kingdom Job Level : Middle Designation : Software Engineer, Machine Learning at Meta
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Insights For Selling To Piyank

During A Call Or A Meeting

DO's

  • Tell them what ROI they can expect
  • If you can, show them industry reports or analyst comments instead of sharing anecdotal stories
  • Use phrases like ‘expect X% improvement’, ‘data clearly shows’ etc.

DONT's

  • Avoid pushing them too much to involve other stakeholders unless it is critical
  • Avoid phrases like ‘trust me’, ‘others just love’ etc.
  • Do not use very emotional or colorful language

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Piyank is

  • Strong evidence of ROI, effective pricing, and proven data points matter the most to them.
  • Will you ever get a clear answer from Piyank

  • It is not very hard for them to say no if they are not convinced about the decision.

Insights For Deal Planning

    How fast (or slow) will Piyank move?

  • They are neither the fastest nor the slowest decision makers, they are somewhere in the middle.
  • Can Piyank take some risk or not?

  • They can bear some risk if their analysis backs the decision.

You And Piyank

Personality Compatibility


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