Prabhuram Varadharajan
Login to view DISC.Prabhuram is an AVP and Technical Service Manager at Standard Chartered GBS, overseeing IT services for 95, 000 users across 56 countries. An expert in IT Service Management and operational excellence, he holds multiple ITIL certifications and a Bachelors degree in Computer Applications from the University of Madras.
He has successfully driven significant service improvements, including reducing incident resolution times by 15% and boosting user satisfaction by 40% in his current role.
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