Priyanshu Singh

Researcher
DISC Type : Cs

VP & Chief of Staff to the CEO at Trianz

Bengaluru, Karnataka, India

Overview

Priyanshu Singh is the VP & Chief of Staff to the CEO at Trianz, with extensive experience in strategy, customer experience, and digital transformation. His distinguished career includes leadership roles at Uber, Lithium Urban Technologies, Honeywell, and McKinsey & Company. He is a graduate of the National Defence Academy and holds an MBA from IIM Calcutta.

His career began in the Indian Army, where he served for six years as a commissioned officer. This early experience in a leadership position provided him with a unique foundation of discipline and strategic insight that he has applied throughout his corporate career. He values being approachable and open to feedback from his team.

Interesting fact: In 2016, Priyanshu was recognized as one of Indias "Top 40 Under 40" business leaders by The Economic Times and Spencer Stuart for his significant contributions and achievements.

Personality Overview

Cost Conscious

Process Focused

Soft Communicator

The only way to convince them is by showing them examples and ample proof.  They are always well-planned and adopt a systematic approach. They do not like taking risks at all and go for proven options in the end.

Topics They Care About

IP-Led Strategy
As Chief of Staff at Trianz, he plays a crucial role in leading the company's IP-led strategy development, focusing on operational excellence and execution.
Customer Experience
His background includes multiple senior director roles at Uber focused on improving and scaling the global customer and digital experience for B2B clients and agents.
Digital Transformation
His expertise lies in driving digital transformation, a key focus in his current role at Trianz and previous leadership positions across various industries.

Media Appearances

Trianz Welcomes Priyanshu Singh as Vice President & Chief of Staff to the CEO. Featured in Trianz (Press Release)

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Priyanshu Singh Joins Trianz as VP & Chief of Staff to Drive IP‑Led Digital Transformation. Featured in Martechedge

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Work History

7-2024
VP & Chief of Staff to the CEO at Trianz
6-2023 - 6-2024
Director, Head of Global Digital Experience - B2B & Agents at Uber
7-2021 - 5-2023
Director APAC Customer Experience - Central Operations, Strategy & Planning at Uber
3-2020 - 6-2021
Director Customer Experience, India & South Asia at Uber
11-2018 - 2-2020
Chief Operating Officer at Lithium Urban Technologies

Education

2003 - 2005
MBA from Indian Institute of Management, Calcutta
1993 - 1996
Bachelor’s Degree from National Defence Academy, Khadakwasla, Pune

More Information

Social Presence :

Prographics :

Exp : 14 Location : Bengaluru, Karnataka, India Job Level : Leadership Designation : VP & Chief of Staff to the CEO at Trianz
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Insights For Selling To Priyanshu

During A Call Or A Meeting

DO's

  • When following up with them, expect slowness; use questions to engage them, preferably over email.
  • Use phrases like 'results based on data', 'measurable proof', 'X% growth' etc.
  • Preferably use email to follow up with them instead of phone or Linkedin, engage by asking question or opinions

DONT's

  • Avoid winging it with them particularly, answer a question only if you know the answer well
  • Avoid emotional and informal language, stay objective and to the point instead
  • Avoid phrases like ‘trust me’, ‘you will just love it’ etc.

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Priyanshu is

  • For them, low risk and acceptance by others are very important, followed by proof of ROI.
  • Will you ever get a clear answer from Priyanshu

  • They don’t say no often, they push out the decisions or keep going around in circles.

Insights For Deal Planning

    How fast (or slow) will Priyanshu move?

  • They do not like to take decisions in a hurry, so they could be slow in making their mind up.
  • Can Priyanshu take some risk or not?

  • They are low on risk-appetite and prefer to make informed decisions.

You And Priyanshu

Personality Compatibility


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