Pua Cooper MSN, RN, FHIMSS, CHCIO

Observer
DISC Type : ci

AVP of Quality & Chief Clinical Informatics Officer at Baptist Health Boca Raton Regional Hospital

Boca Raton, Florida, United States

Overview

Pua Cooper is the AVP of Quality and Chief Clinical Informatics Officer at Baptist Health Boca Raton Regional Hospital, bringing 30 years of clinical and leadership experience. A seasoned nurse leader with an MSN in Nursing Informatics from Walden University, she leverages technology to enhance patient safety and organizational performance.

Beyond her executive role, Pua is deeply committed to the broader healthcare IT community. She demonstrates this passion through her extensive leadership within the HIMSS South Florida Chapter, where she has served as both Treasurer and Secretary and was recognized as the Chapter Leader of the Year.

She won the SFLHIMSS Innovation Award for her innovative use of telemedicine to enhance wound care consultations.

Personality Overview

Example Seeker

Assertive

Curious

They can sound friendly and charming but can quickly change gears to become inquisitive and probing.  They ask a lot of questions and rely heavily on information and collaterals. They are generally good communicators and can be hard to convince.

Topics They Care About

Clinical Informatics
As Chief Clinical Informatics Officer, she is responsible for the strategic direction and operational oversight of all clinical application implementations to improve care.
Healthcare Quality
Her dual role as AVP of Quality involves direct oversight of the Quality department for a 400-bed academic hospital, focusing on patient safety and positive outcomes.
Telemedicine Innovation
She received an innovation award for successfully implementing telemedicine to improve the efficiency and consultation process for wound care in an acute care setting.

Media Appearances

Pua has no verified media appearances

Work History

3-2023
AVP of Quality & Chief Clinical Informatics Officer at Baptist Health Boca Raton Regional Hospital
1-2020 - 3-2023
AVP of Quality, Infection Prevention & Clinical Informatics, Chief Clincial Informatics Officer at Baptist Health Boca Raton Regional Hospital
2-2016 - 1-2020
Chief Clinical Information Officer (CCIO) at Baptist Health Boca Raton Regional Hospital
7-2023
Treasurer at HIMSS South Florida Chapter
7-2021 - 6-2023
Secretary at HIMSS South Florida Chapter

Education

2008 - 2012
Masters of Science in Nursing (MSN) from Walden University: Minneapolis, Minnesota

More Information

Social Presence :

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Exp : 16 Location : Boca Raton, Florida, United States Job Level : Leadership Designation : AVP of Quality & Chief Clinical Informatics Officer at Baptist Health Boca Raton Regional Hospital
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Insights For Selling To Pua

During A Call Or A Meeting

DO's

  • Be prepared for a lot of questions, answer them objectively
  • Help them understand the risk aspect fully while inspiring confidence
  • Help them realize that there is no personal risk in making this decision

DONT's

  • Don’t rely excessively on your relationship with them to win the deal
  • Don’t try to rush them into a decision, provide all necessary information first
  • Don’t brush off any concerns, take all questions seriously

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Pua is

  • Proven value, strong testimonials are important for them, rapport can impact decisions a little.
  • Will you ever get a clear answer from Pua

  • They are practical and friendly, don't expect a clear-cut response often.

Insights For Deal Planning

    How fast (or slow) will Pua move?

  • They like to perform full analysis and can take time to make any decision.
  • Can Pua take some risk or not?

  • They weigh all decisions systematically and are unlikely to take many risks.

You And Pua

Personality Compatibility


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