Rachael Gant in

Rachael Gant

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Digital Customer Experience Manager at Brent Council
📍 Greater Oxford Area, United Kingdom

Rachael is an experienced senior marketing professional with over fifteen years of strategic and tactical experience. In her current role as Digital Customer Experience Manager at Brent Council, she focuses on creating user-centric web services and ensuring content is relevant, up-to-date, and easy to find.

During her time at Nominet Trust, Rachael was instrumental in bringing key strategic programmes to life, including a national campaign aimed at encouraging young people to become creators of technology, not just consumers.

She has also shown a commitment to online safety, advocating for tools and support to help younger generations and their parents use the internet safely.

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Experience
25 Years
Current Role
Digital Customer Experience Manager
Job Level
Middle
Location
Greater Oxford Area, United Kingdom
Personality Overview

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Priorities

Topics Rachael cares about

Digital Customer Experience
Her current role at Brent Council is focused on developing user-centric web services and championing a superior customer experience online.
Youth Tech Engagement
Was instrumental in the "Make Things Do Stuff" campaign at Nominet Trust, a national program to encourage young people to create with technology.
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Career

Work history

6-2019
Digital Customer Experience Manager
Brent Council
1-2019 - 6-2019
Digital Marketing Manager
Brent Council
7-2016 - 12-2018
Head of Marketing and Communications
Media Trust
9-2015 - 3-2016
Head of Marketing and Communications
Go ON UK
5-2015 - 6-2016
Marketing Consultant
Freelance
In the press

Media appearances

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Education
2001 - 2002
CIM Post Graduate Diploma
Oxford College of Marketing
1995 - 1999
BA (Hons)
University of Staffordshire
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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