Rachel Lajom

Collaborator
DISC Type : is

Head of Groups and Events Sales at The Ned

London, England, United Kingdom

Overview

Rachel is the Head of Groups & Events Sales at The Ned, with extensive experience in the hospitality industry and a degree in International Hospitality Management. Described by colleagues as approachable, committed, and passionate, she excels in event management, sales, and leading her team to success.

Outside of work, Rachel is a passionate runner, participating in events like the Royal Parks Half Marathon to raise money for charity. Her other interests include traveling and exploring London. In 2025, her work took her across three continents, including her first business trip to South America.

She is attending the SITE Global Conference for the first time in 2026 to gain insights from industry experts.

Personality Overview

Example Driven

Fair-minded

Good Listener

Unlike D or C types, they are calm as well as friendly and can give the impression of being more receptive than they actually are.  They are more likely to opt for solutions that are proven in the market. Scenarios where both sides can come out as winners appeal to them greatly.

Topics They Care About

Incentive Travel
Expressed excitement about attending the SITE Global Conference 2026 to explore the latest trends in incentive travel and gain insights from experts.
Global Sales Trips
Traveled extensively for sales calls in 2025, covering three continents and visiting South America for the first time for business.
Industry Networking
Actively attends major industry events like IMEX America and AMEX Interaction to connect with clients and build new professional relationships.

Media Appearances

Rachel has no verified media appearances

Work History

1-2025
Head of Groups and Events Sales at The Ned
8-2022 - 1-2025
Senior Sales Manager - Groups & Events at The Ned
7-2018 - 8-2022
Sales Manager - Groups & Events at The Ned
2-2017 - 7-2018
Sales Manager at Malmaison
10-2013 - 2-2017
Events Manager at Malmaison

Education

2005 - 2010
International from University of Surrey
1998 - 2005
Mathematics B from Chesham High School

More Information

Social Presence :

Prographics :

Exp : 17 Location : London, England, United Kingdom Job Level : Mid-senior Designation : Head of Groups and Events Sales at The Ned
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Insights For Selling To Rachel

During A Call Or A Meeting

DO's

  • Use testimonials, case studies to show them why it is a low-risk, high-value decision
  • If possible, involve their colleagues in the sales process
  • Show them how they look good by making this decision

DONT's

  • Don’t get into excessive details unless prompted
  • Don’t sound very transactional
  • Don’t give the impression of being unproven or risky

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Rachel is

  • Relationship and rapport play a major role, followed by low risk and the presence of proof points.
  • Will you ever get a clear answer from Rachel

  • They are diplomatic when the need arises; they hardly ever say a direct no.

Insights For Deal Planning

    How fast (or slow) will Rachel move?

  • They can take their time to reach decisions, even while they stay engaged and friendly.
  • Can Rachel take some risk or not?

  • They are unlikely to take many risks.

You And Rachel

Personality Compatibility


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