Rachel Matheson

Questioner
DISC Type : c

Associate Director, Adult Community Services at Oxleas NHS Foundation Trust

London, England, United Kingdom

Overview

Rachel Matheson is the Associate Director for Adult Community Physical Health Services at Oxleas NHS Foundation Trust. A graduate of Middlesex University, she is a key leader in developing integrated care models. Her initiatives, like the Frailty Team pilot, have successfully reduced hospital emergency attendances by over 50%.

Rachel shows a strong passion for community engagement and the positive impact of local support programs. She publicly celebrates the inspirational recovery stories of service users and the community partnerships, like the Charlton Athletic Community Trust (CACT), that make them possible, reflecting her commitment to holistic patient wellbeing.

She attended the CACTs annual awards ceremony at the House of Lords to support a service user.

Personality Overview

Cautious & Analytical

Not Easily Convinced

Price-Sensitive

While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters.  They generally do not appreciate an overfriendly approach and prefer to stay to-the-point. They prefer to fully evaluate every situation.

Topics They Care About

Integrated Care
Champions integrated teams that combine health and social care, like the Joint Emergency Team (JET), to provide seamless support for patients.
Urgent Community Response
Manages services designed to provide rapid, out-of-hospital care to prevent unnecessary hospital admissions and support people in crisis at home.
Proactive Home Care
Showcased the success of a Frailty Team pilot that helps people stay well at home, aligning with her support for a "Home First" approach.

Media Appearances

Rachel has no verified media appearances

Work History

7-2020
Associate Director, Adult Community Services at Oxleas NHS Foundation Trust
11-2015 - 7-2020
Service Manager at Oxleas NHS Foundation Trust
4-2011 - 11-2015
Lead Occupational Therapist (Older People) at Oxleas NHS Foundation Trust
4-2009 - 4-2011
Senior Occupational Therapist at Oxleas NHS Foundation Trust
7-2008 - 9-2011
Senior Lecturer in Occupational Therapy at London South Bank University

Education

1998 - 2000
MSc from Middlesex University
1990 - 1993
Bsc from Canterbury Christ Church University

More Information

Social Presence :

Prographics :

Exp : 25 Location : London, England, United Kingdom Job Level : Mid-senior Designation : Associate Director, Adult Community Services at Oxleas NHS Foundation Trust
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Insights For Selling To Rachel

During A Call Or A Meeting

DO's

  • Tell them that you will come back if you don’t have a good answer for a question
  • If you have a lower priced product compared to the competition, call out the same
  • Share as much information as possible regarding your product

DONT's

  • Don’t overhype the product/pitch, keep it measured
  • Avoid phrases like ‘do not worry about’, ‘no one compares to’ etc.
  • Don’t try to be too friendly or informal with them

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Rachel is

  • Confidence that the product provides ROI, effective pricing and process adherence matter the most to them.

  • Will you ever get a clear answer from Rachel

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Rachel move?

  • They can move at a reasonable pace while making their decisions if they have the necessary information.

  • Can Rachel take some risk or not?

  • If they believe that they have analyzed the situation well, they can take a little risk.

You And Rachel

Personality Compatibility


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