Rachel Spoerr
Login to view DISC.Rachel Spoerr is the Vice President of Patient Financial Experience at University Hospitals and the current President of the National Association of Healthcare Access Management (NAHAM). She is a Certified Healthcare Access Manager with deep expertise in patient access, business process improvement, and financial counseling, having progressed through leadership roles since joining UH in 2004.
Outside of work, Rachel is a mother to boys and is passionate about mentorship. She is guided by the personal mantra, "Be the leader you always wished you had, " which reflects her focus on developing others and fostering a positive work environment. Her professional philosophy emphasizes striving beyond mediocrity.
Unique fact: Rachel is the 2024-2025 President of the National Association of Healthcare Access Management (NAHAM), the leading organization for her profession.
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