Rachel Ward in

Rachel Ward

Observer · DISC type ic
Director, Innovation Engagement at Services Australia
📍 Greenway, Australian Capital Territory, Australia

Professional overview including current role context, leadership scope, domain focus, and career trajectory to help you understand background relevance before outreach.

Key behavioral and communication insights including interaction style, decision-making tendencies, and motivation drivers to tailor messaging and personalize conversations.

Business priorities, areas of interest, and practical outreach recommendations that can improve conversion quality for this professional.

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Experience
17 Years
Current Role
Director, Innovation Engagement
Job Level
Mid-senior
Location
Greenway, Australian Capital Territory, Australia
Personality Overview

How Rachel shows up

Assertive
Value Driven
Curious

They can sound friendly and charming but can quickly change gears to become inquisitive and probing. They are generally strong communicators and are not easy to convince. They often ask many questions and rely heavily on information and documentation.

Priorities

Topics Rachel cares about

Strategic Priorities
Topic insights and context to help personalize outreach and discovery conversations.
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Career

Work history

8-2024
Director, Innovation Engagement
Services Australia
10-2023 - 8-2024
Director, HR Communication and Engagement
Services Australia
3-2020 - 8-2024
Director, Group Communication and People and Culture
Services Australia
10-2018 - 8-2019
Senior Strategist
Rowdy
8-2016 - 10-2018
Director
Australian Government Department of Education and Training
In the press

Media appearances

Media appearances and press coverage highlighting public visibility and thought leadership.
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Education
2000 - 2002
Bachelor's degree
University of Canberra
Social presence
in
Behavioral profile

DISC profile (public)

i

Influence (I)

Influence (I) reflects the degree to which a person prefers to work by influencing or persuading others. Those scoring high tend to be people oriented, motivated by social recognition and building relationships.

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