Rafael is a Customer Success Manager with over a decade of experience in client services, marketing, and quality analysis. A graduate of Universidade Paulista in Advertising, he is known for creating impactful marketing strategies. Colleagues consistently describe him as proactive, creative, dynamic, and innovative in his approach to finding solutions.
His professional interests suggest a focus on the strategies of major global companies, as he follows leading consumer brands like Nestlé, PepsiCo, and Unilever. He is focused on understanding what drives success and engagement at a large scale, both for customers and employees.
He once managed a specialized relationship club for the civil construction industry, planning and executing unique experience-based events.
Read the full overview →They are heavily focused on quality and prefer doing things the right way, even if it takes time. They tend to have clarity about their needs and constraints, and are unlikely to over-promise. Being observant comes to them naturally.
Calculativeness (C) reflects the degree to which a person is likely to be cautious, systematic and analytical. Those scoring high tend to emphasise quality and accuracy.
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