Ragesh Radhakrishnan

Questioner
DISC Type : c

Senior Manager - CMDB Ops at Thomson Reuters

Bengaluru, Karnataka, India

Overview

Ragesh Radhakrishnan is a Senior Manager in Service Management at Thomson Reuters, where he has worked for over 17 years. His expertise spans Service Delivery, Vendor Management, Data Governance, and CMDB operations. He holds a B. Sc in Computer Science and is currently involved in a ServiceNow transformation program.

Demonstrating a commitment to continuous learning, Ragesh has recently focused on upskilling in data analytics. He has proactively completed certifications in data analysis using Excel and SQL to enhance his technical capabilities outside of his direct management responsibilities.

Unique fact: During his long tenure, he has gained experience across an impressive range of domains, including Mergers & Acquisitions and Vendor Governance.

Personality Overview

Cautious & Analytical

Not Easily Convinced

Systematic

They generally do not appreciate an overfriendly approach and prefer to stay to-the-point.  They prefer to analyze every situation thoroughly.
 While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters.

Topics They Care About

ServiceNow Transformation
He is currently focused on and chasing deadlines for a ServiceNow transformation program, making it a top professional priority.
CMDB Operations
As the Senior Manager of CMDB Ops, he has direct ownership and expertise in configuration management database strategy and daily operations.
Data Governance
His profile highlights specific skills in crucial data governance frameworks like GDPR and CCPA, indicating a focus on compliance and security.

Media Appearances

Ragesh has no verified media appearances

Work History

8-2023
Senior Manager - CMDB Ops at Thomson Reuters
6-2015 - 8-2023
Senior Manager - Service Governance at Thomson Reuters
1-2013 - 6-2015
Content and Real time technology Problem Manager at Thomson Reuters
5-2006 - 9-2008
Service Lead at IBM India PVT LTD
10-2004 - 5-2006
Sr Technical Support Engineer at Hewlett-Packard

Education

2000 - 2002
B.Sc Computer Science from CMRIMS

More Information

Social Presence :

Prographics :

Exp : 16 Location : Bengaluru, Karnataka, India Job Level : Middle Designation : Senior Manager - CMDB Ops at Thomson Reuters
URL has been copied!

Insights For Selling To Ragesh

During A Call Or A Meeting

DO's

  • Tell them that you will come back if you don’t have a good answer for a question
  • Emphasize on objective proof of ROI, help them do a thorough evaluation
  • If you have a lower priced product compared to the competition, call out the same

DONT's

  • Don’t overhype the product/pitch, keep it measured
  • Avoid phrases like ‘do not worry about’, ‘no one compares to’ etc.
  • Avoid rushing them, be polite and patient

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Ragesh is

  • Confidence that the product provides ROI, effective pricing and process adherence matter the most to them.

  • Will you ever get a clear answer from Ragesh

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Ragesh move?

  • They can move at a reasonable pace while making their decisions if they have the necessary information.

  • Can Ragesh take some risk or not?

  • They can take risk if they are convinced that they have analyzed the circumstances well.


You And Ragesh

Personality Compatibility


Other Thomson Reuters Employees

Explore more public profiles from related professionals at the same organization.

More Profiles

Discover additional public profiles from our index.

Search more profiles

Looking for someone else? Search here for anyone.

Or visit Humantic AI to know more.