Raghavendra Anand

Enthusiast
DISC Type : i

Senior Director - Global Practice Head - ServiceNow and EMS Platforms at Happiest Minds Technologies

Bengaluru, Karnataka, India

Overview

Raghavendra Anand is a Senior Director at Happiest Minds Technologies, where he leads the global practice for ServiceNow and other EMS Platforms. His career is defined by building and scaling service management practices for major technology firms like LTIMindtree, with deep expertise in Go-To-Market strategy and partner relationships.

He has a unique professional background that combines high-level technical practice leadership, including managing a $15M TCV ServiceNow portfolio, with a foundational career in heading corporate learning and development academies.

Personality Overview

Non-Confrontational

Amiable & Agreeable

Story Driven

Unlike D or C types, they are convinced more by stories and testimonials.  They agree with others often, so exercise caution when relying on their word. They prefer to build relationships rather than staying totally transactional.

Topics They Care About

ServiceNow Ecosystem
He has built and led ServiceNow practices for multiple major tech companies, covering a wide range of modules from ITSM to SecOps and managing large-scale MSP customer relationships.
Go-to-Market Strategy
A key part of his current role is developing and executing the GTM strategy for the ServiceNow practice at Happiest Minds, focusing on market penetration and growth.
Enterprise Service Management
He focuses on leveraging platforms to optimize business services across various industries, including BFSI, Healthcare, and Manufacturing.

Media Appearances

Raghavendra has no verified media appearances

Work History

7-2023
Senior Director - Global Practice Head - ServiceNow and EMS Platforms at Happiest Minds Technologies
11-2022 - 7-2023
Principal Director at LTIMindtree
8-2015 - 11-2022
Program Director at Mindtree
6-2014 - 11-2014
Head of Learning and Development at CMS IT SERVICES
9-2007 - 4-2014
Program Director at Mindtree

Education

2015 - 2017
Master's degree from Periyar University

More Information

Social Presence :

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Exp : 26 Location : Bengaluru, Karnataka, India Job Level : Senior Designation : Senior Director - Global Practice Head - ServiceNow and EMS Platforms at Happiest Minds Technologies
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Insights For Selling To Raghavendra

During A Call Or A Meeting

DO's

  • Ask them how their day is going or exchange some other pleasantries
  • Invite them for a lunch or a drink/coffee
  • Speak from experience about success that the product has seen with other customers

DONT's

  • Avoid overloading them with too much information
  • Don’t ask too many questions in one go, weave them into the flow
  • Don’t push them for a direct ‘no’, take lack of ‘yes’ as ‘no’ after some time

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Raghavendra is

  • Relationship and rapport are valuable for them, but so is proven product value.
  • Will you ever get a clear answer from Raghavendra

  • They probably won't say no directly.


Insights For Deal Planning

    How fast (or slow) will Raghavendra move?

  • They are not the ones to make fast decisions, even while they stay committed.
  • Can Raghavendra take some risk or not?

  • They can take some low-probability risks if needed.

You And Raghavendra

Personality Compatibility


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