Ragu Navaratnam in

Ragu Navaratnam

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SVP SRE Transformation (at CNB an RBC Company) at RBC
📍 Roanoke, Texas, United States

Ragu is a senior vice president at RBC leading SRE Transformation and Innovation with over two decades of experience in AI and cloud initiatives. Educated at Harvard Business School, he specializes in driving enterprise-wide transformation. Colleagues describe him as a forward-thinker, technically astute, and a quick learner dedicated to delivering business value.

Outside of his corporate role, Ragu is passionate about applying his technical expertise to support community causes. He has volunteered his skills as a Cloud Architect for a non-profit organization in Canada, advising them on cloud deployment and CI/CD processes to help them improve their operations.

He pioneered an enterprise-wide transformation that successfully reduced incident resolution time by 15% using AI-driven frameworks.

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Experience
31 Years
Current Role
SVP SRE Transformation (at CNB an RBC Company)
Job Level
Leadership
Location
Roanoke, Texas, United States
Personality Overview

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Communication Style
Decision Approach
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Priorities

Topics Ragu cares about

AI in Finance
He consistently posts about AI's impact on banking, from customer service agents to autonomous resolution rates, and has written articles on machine learning for banks.
API Transformation
A core focus of his career at RBC, where he headed API delivery operations and published articles on the power of predictive APIs in banking.
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Career

Work history

12-2024
SVP SRE Transformation (at CNB an RBC Company)
RBC
11-2021 - 12-2024
VP SRE Transformation & Innovation (at CNB an RBC Company)
RBC
4-2019 - 12-2021
Head of SRE API Delivery Operations (API Transformation)
RBC
1-2016 - 5-2018
Director - Cloud Database Architecture Cloud Solutions, Strategy, Innovation
Fidelity Investments
1-2014 - 12-2015
Senior Database Manager Operations / Cloud DB Architecture
Fidelity Investments
In the press

Media appearances

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Education
Strategy Execution
Harvard Business School Executive Education
Master of Science - MS
The University of Salford
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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