Rahat Patel

Examiner
DISC Type : cs

Vice President at Flipkart

Bengaluru, Karnataka, India

Overview

Rahat Patel is the VP, Head of Loyalty at Flipkart, bringing over 17 years of expertise in B2C solutions, product management, and customer experience. His career includes leadership roles at Amazon and Asian Paints, and he holds a PGDM from the Indian Institute of Management, Indore. He is recognized for building and leading high-impact, multi-functional teams.

Outside of his corporate roles, Rahat shows a community-oriented side by participating in social media initiatives. He has engaged in online challenges aimed at spreading awareness and encouraging donations for social causes such as COVID-19 relief, showcasing a willingness to leverage his network for positive impact.

During his tenure at Amazon Pay, he led the business that launched Indias fastest-growing co-branded credit card.

Personality Overview

Overcautious

Status Quo Seeker

Tough To Convince

The only way to convince them is by showing them examples and ample proof.  They are thorough and always follow a systematic approach. They tend to have clarity about their needs and constraints, and are unlikely to over-promise.

Topics They Care About

Customer Loyalty
As the current VP, Head of Loyalty at Flipkart, this is his core professional focus, centered on retaining and engaging customers in a competitive e-commerce market.
Fintech & Payments
He has extensive experience from his leadership roles at Amazon Pay, where he managed merchant business, financial services, and co-branded credit card ventures.
B2C Product Strategy
His entire career spans over 17 years in the B2C solutions space, leading product and business development for major consumer-facing organizations like Flipkart and Amazon.

Media Appearances

Rahat has no verified media appearances

Work History

6-2024
Vice President at Flipkart
10-2021 - 5-2024
Product and Business Leader, Merchant Business, Amazon Pay at Amazon
5-2021 - 10-2021
Product and Business Leader, Financial services, Amazon Pay at Amazon
6-2017 - 4-2021
Product and Business Leader, Co-branded credit card, Amazon Pay at Amazon
6-2012 - 12-2012
Area Manager - Market Development at Asian Paints

Education

2005 - 2007
PGDM from Indian Institute of Management, Indore
2001 - 2005
B.E from RV College Of Engineering

More Information

Social Presence :

Prographics :

Exp : 14 Location : Bengaluru, Karnataka, India Job Level : Senior Designation : Vice President at Flipkart
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Insights For Selling To Rahat

During A Call Or A Meeting

DO's

  • Expect them to be vague in response to your questions, ask firmly and pointedly
  • Expect them to be slow and cautious, encourage them to ask more questions
  • First of all, focus on building their confidence by sharing examples, case studies etc.

DONT's

  • Avoid getting into storytelling mode, especially when they ask specific questions
  • Don't be very accepting if that is your natural style, stay firm
  • Don't push them too hard to make fast decisions, give them time

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Rahat is

  • Low-risk, adoption by others are very important to them, followed by confidence in ROI.
  • Will you ever get a clear answer from Rahat

  • They don’t say no often, they push out the decisions or keep going around in circles.

Insights For Deal Planning

    How fast (or slow) will Rahat move?

  • They do not like to rush and therefore can be quite slow in their decision-making.
  • Can Rahat take some risk or not?

  • They have little risk-appetite and prefer to take measured decisions.

You And Rahat

Personality Compatibility


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