Raj Kolli

Sharpshooter
DISC Type : CD

ServiceNow at Palni Inc

Plano, Texas, United States

Overview

Raj Kolli is a ServiceNow Architect at Palni Inc. , specializing in a wide range of IT frameworks including ITSM, ITOM, ITAM, and HRSD. His expertise is backed by certifications as a ServiceNow Application Developer and in ITIL Service Design. He holds a Masters degree from Savitribai Phule Pune University.

He is a recipient of "The Best of IBM" award, which recognized his significant progress and contributions on a key validation project.

Personality Overview

Rigorous & Demanding

ROI Driven

Thorough Evaluator

They are very proud of what they do.  They like to be in a position where they can control the conversation and terms. More than the product, they care about the effectiveness of the product.

Topics They Care About

ServiceNow Architecture
As a ServiceNow Architect, this is his core professional focus, shaping IT service and operations management solutions for various enterprises.
IT Service Management
ITSM and ITIL are consistently highlighted in his professional headline and experience, indicating a deep expertise in service delivery and design.
IT Asset Management
His skills include Software Asset Management (SAM) and Hardware Asset Management (HAM), showing a focus on optimizing IT asset lifecycles.

Media Appearances

Raj has no verified media appearances

Work History

10-2025
ServiceNow at Palni Inc
1-2024 - 10-2025
ServiceNow at Hunt Oil Company
2-2020 - 1-2024
ServiceNow at HCL America
6-2011 - 1-2020
ServiceNow at IBM
1-2006 - 6-2011
System Analyst at HCLTech

Education

2004 - 2005
Master's degree from Savitribai Phule Pune University
1999 - 2003
Bachelor of Technology (BTech) from SCR Engineering College

More Information

Social Presence :

Prographics :

Exp : 20 Location : Plano, Texas, United States Job Level : N/A Designation : ServiceNow at Palni Inc
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Insights For Selling To Raj

During A Call Or A Meeting

DO's

  • Speak about competitive differentiation that your product offers
  • Help them weigh the risks by sharing objective proof points without becoming too analytical
  • When negotiating terms, help them build an impression that they are the ones calling the shots

DONT's

  • Don’t take too much time in sending them information if they ask for any
  • Avoid being a storyteller and don’t try to oversell
  • Don't try too hard to forge relationships with them

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Raj is

  • Confidence in impact is paramount to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Raj

  • If they are not convinced, they will have no hesitation in telling you the same.

Insights For Deal Planning

    How fast (or slow) will Raj move?

  • They can take decisions very fast if you manage to convince them.
  • Can Raj take some risk or not?

  • The risks don’t matter much to them.

You And Raj

Personality Compatibility


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