Raj Laxmi

Captain
DISC Type : DS

Customer Success Manager at Aeries Technology

Bengaluru, Karnataka, India

Overview

Raj Laxmi is a Customer Success Manager at Quickbase - Aeries Technology, working within the low-code/no-code application development industry. Her career shows a dedicated progression in customer-facing roles, starting in educational technology sales and moving into technical account and success management. She holds a Bachelor of Technology from Shivalik College of Engineering.

Her professional journey has equipped her with a strong foundation in client relations, operations management, and various CRM platforms like Salesforce. com and Leadsquared.

She successfully transitioned her career from sales and business development into the more technical fields of account and customer success management.

Personality Overview

Long-Term Thinker

Consummate Professional

Decisive But Calm

They exhibit a rare combination of being result-oriented but patient at the same time.  They might take some time to make their mind up but once they do, they don't change it easily. Reading between the lines and seeing beyond your words comes naturally to them.

Topics They Care About

Customer Success
Her entire career trajectory, from sales to her current role as a Customer Success Manager, shows a deep commitment to managing the full client lifecycle and ensuring satisfaction.
Low-Code Platforms
As a manager at Quickbase, a leader in the no-code space, she possesses specialized knowledge of this rapidly growing technology sector.
Educational Technology
[Predicted] With foundational experience at both BYJU'S and Extramarks Education, she likely maintains an interest in the evolution and impact of technology on learning.

Media Appearances

Raj has no verified media appearances

Work History

4-2025
Customer Success Manager at Aeries Technology
12-2023 - 3-2025
Technical Account Manager at UrbanPiper
10-2020 - 12-2023
Student success specialist at BYJU'S
10-2019 - 10-2020
Business Development Executive at Extramarks Education India Pvt. Ltd.
6-2019 - 8-2019
Sales And Marketing Intern at Prodah Solutions Pvt Ltd

Education

2016 - 2020
Bachelor of Technology - BTech from shivalik college of engineering dehradun
2014 - 2016
Education details unavailable from mount carmel high school patna

More Information

Social Presence :

Prographics :

Exp : 6 Location : Bengaluru, Karnataka, India Job Level : Middle Designation : Customer Success Manager at Aeries Technology
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Insights For Selling To Raj

During A Call Or A Meeting

DO's

  • Stick to your standard pitch and qualifying script, don't try to wing it
  • During followups, use phone or text if needed, they should be fine
  • Ask them at the end if they see a strong value prop in your product; expect an honest answer

DONT's

  • Avoid putting conscious effort into relationship-building
  • Don't take their patience for granted, avoid long-winding sermons
  • Don't focus too much on mutual contacts or bother about other stakeholders, focus on them

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Raj is

  • Strong proof of impact and their conviction will matter the most, but they wouldn't want to act unilaterally either
  • Will you ever get a clear answer from Raj

  • They will say no if they are not convinced but you will have to prompt them.

Insights For Deal Planning

    How fast (or slow) will Raj move?

  • They will want to understand things well but can move fast once they have a clear picture.
  • Can Raj take some risk or not?

  • They have good risk tolerance but are likely to think it through once or twice.

You And Raj

Personality Compatibility


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