Rajive Suri

Initiator
DISC Type : Di

Vice President at IMZ Corporate

Delhi, India

Overview

Rajive is a seasoned Vice President with 30 years of experience in Telecom and ITeS operations, specializing in service delivery and optimizing cost, compliance, and customer delight. He has a proven track record in transformational leadership within large, customer-facing teams and holds a B. A. from Delhi University.

Outside of his corporate role, Rajive is an entrepreneur, having co-founded a lifestyle and home decor business. He is a passionate writer on topics of leadership, accountability, and social responsibility, using storytelling to share his perspectives on professional and ethical matters.

He is recognized as a LinkedIn Top Voice and an original thinker who excels at storytelling that moves people.

Personality Overview

Confident

Friendly Challenger

Conviction Driven

They don’t mind taking a stand if they believe in something.  They measure a product on its merit but can be influenced by strong testimonials. They respond well to objective pitches but also attach some value to relationships.

Topics They Care About

Operational Excellence
His career is centered on optimizing the "3C’s" - Cost, Compliance, and Customer Delight, with extensive experience in greenfield operations and process simplification.
Customer Experience
As VP of Ops & CX, he is focused on customer delight. He shares personal anecdotes about service failures, showing a commitment to the end-user journey.
Leadership Philosophy
He frequently writes about leadership, emphasizing ownership and action over making excuses, positioning leaders as those who adapt and act rather than complain.

Media Appearances

Rajive has no verified media appearances

Work History

11-2023
Vice President at IMZ Corporate
3-2020 - 4-2023
Country Manager - India at Insight
4-2016 - 3-2020
Co-Founder & Chief Of Product Design & Development at Belleza Casa
4-2014 - 4-2016
General Manager - Operations at Wipro BPS
9-2010 - 4-2014
Head Of Customer Service at Aircel Limited

Education

1989 - 1992
B.A. from Delhi University
1987 - 1989
A.I.S.S.C.E. from Chinmaya Vidyalaya

More Information

Social Presence :

Prographics :

Exp : 24 Location : Delhi, India Job Level : Senior Designation : Vice President at IMZ Corporate
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Insights For Selling To Rajive

During A Call Or A Meeting

DO's

  • Refer to testimonials from well known people to highlight the value of your product
  • Get them to a point where they are ready to bat for your product internally
  • Acknowledge their status and position during the conversation

DONT's

  • Don’t be very informal even if they are being so themselves
  • Avoid focusing only on the product or its ROI, keep building trust subtly
  • Don’t keep repeating the same information, it could make them impatient

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Rajive is

  • Confidence in the product’s value is critical, followed by relationship and a sense of achievement.
  • Will you ever get a clear answer from Rajive

  • They will not hesitate to say no if they do not develop conviction.

Insights For Deal Planning

    How fast (or slow) will Rajive move?

  • They can take fast decisions if they develop conviction in the product and find you trustworthy.
  • Can Rajive take some risk or not?

  • They have the capability of taking risky decisions if necessary.

You And Rajive

Personality Compatibility


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