Rakesh Chahar

Critic
DISC Type : C

Regional SCM Head at bigbasket

Kolkata, West Bengal, India

Overview

Rakesh Chahar is an experienced hospitality and operations leader, currently serving as the SCM Head East for bigbasket. With a background as an Area Manager at Pizza Hut and an MBA, he specializes in supply chain management, last-mile delivery, and enhancing sales and profit while ensuring customer satisfaction.

He is a people-focused leader who is passionate about his team, frequently celebrating their efforts and fostering a sense of pride and motivation. Rakesh actively promotes team bonding and shows appreciation for employees, as seen in his posts for Retail Employees Day and International Womens Day.

Unique fact: A core objective from his time as an Operations Head was achieving 100% customer satisfaction on all key components.

Personality Overview

Negotiator

Critic

ROI Driven

They don’t appreciate bells and whistles unless backed by data.  They prefer to analyze logically and value objective facts over emotions. They are quite likely to negotiate on pricing or other key terms.

Topics They Care About

Team Motivation
Frequently posts about his team being his "pride, " celebrating their day-to-day efforts and successes to build momentum and foster team bonding.
SCM & Operations
His career is centered on supply chain management and operations, with experience in building sales, cost savings, and managing teams at both Pizza Hut and bigbasket.
Customer Satisfaction
A stated key objective in his past operations role was achieving 100% customer satisfaction, indicating it is a core professional value.

Media Appearances

Rakesh has no verified media appearances

Work History

9-2019
Regional SCM Head at bigbasket
3-2021 - 6-2025
SCM Head East at bigbasket
9-2019 - 3-2021
Ops Head at bigbasket
2-2013 - 7-2018
Area Manager at Pizza Hut
2-2013 - 7-2018
Area Manager at Pizza Hut

Education

2021 - 2022
MBA from Swami Vivekananda Subharti University, Meerut
2000 - 2002
Bachelor of Commerce - BCom from Dr Bhimrao University Agra

More Information

Social Presence :

Prographics :

Exp : 13 Location : Kolkata, West Bengal, India Job Level : N/A Designation : Regional SCM Head at bigbasket
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Insights For Selling To Rakesh

During A Call Or A Meeting

DO's

  • If you can, show them industry reports or analyst comments instead of sharing anecdotal stories
  • Leverage facts and figures wherever possible; use percentages, numbers etc.
  • Keep some extra margin while sharing pricing, they are likely to negotiate later

DONT's

  • Do not use very emotional or colorful language
  • Don’t try too hard to build a relationship with them
  • Make extra effort to not seem pushy or confrontational

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Rakesh is

  • Proof of ROI, low pricing and objective proof points are the important factors for them.
  • Will you ever get a clear answer from Rakesh

  • They do not mind saying no if they believe that it is the right decision.

Insights For Deal Planning

    How fast (or slow) will Rakesh move?

  • They are neither the fastest nor the slowest decision makers, they are somewhere in the middle.
  • Can Rakesh take some risk or not?

  • They can bear some risk if their analysis backs the decision.

You And Rakesh

Personality Compatibility


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