Rakesh M.

Inquirer
DISC Type : dc

Consultant Implementation at ADP

Hyderabad, Telangana, India

Overview

Rakesh is an Implementation Consultant at ADP with over 8 years of experience at major tech firms like Oracle and Amazon. Holding an MBA from the Indian Institute of Management, Kozhikode, he has a proven track record in reducing escalations and driving customer success on B2B/B2C digital marketing platforms.

He is a thoughtful professional who shows a keen interest in workplace wellness and the importance of work-life balance. Rakesh believes that open communication is essential for helping teams manage pressure and prevent burnout, reflecting a supportive and people-focused mindset.

He has previously been recognized for achieving a 100% positive response rate.

Personality Overview

Hard To Convince

Upfront

Demanding

They don’t always try to control the conversation but neither do they like yielding it fully.  They care equally about the product and its potential impact. They focus on objectivity in a pitch and pay little attention to bells and whistles.

Topics They Care About

Enterprise HR Tech
Currently works as an Implementation Consultant in the Enterprise HR Technology space for ADP, following senior roles at Oracle and Amazon.
Customer Success
His background highlights a focus on proactively reducing escalations and authoring technical articles to ensure customer success.
Work-Life Balance
He has shared thoughts on the necessity of proper work-life balance and the role of HR in helping employees manage pressure and avoid burnout.

Media Appearances

Rakesh has no verified media appearances

Work History

12-2025
Consultant Implementation at ADP
11-2023 - 10-2025
Senior Software Engineer at Oracle
12-2021 - 11-2023
Senior Technical Support Analyst at ADP
4-2018 - 12-2021
Senior Associate at Amazon
12-2016 - 6-2017
Analyst at eClerx

Education

12-2023 - 12-2025
Master of Business Administration - MBA from Indian Institute of Management, Kozhikode
2012 - 2016
Bachelor of Technology from ACE ENGINEERING COLLEGE

More Information

Social Presence :

Prographics :

Exp : 8 Location : Hyderabad, Telangana, India Job Level : Middle Designation : Consultant Implementation at ADP
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Insights For Selling To Rakesh

During A Call Or A Meeting

DO's

  • Make sure that they have the necessary authority, they could present false stature sometimes
  • Ask them questions confidently while doing discovery, don’t be apologetic
  • Make sure that you you respond to any queries from them quickly

DONT's

  • Don't try too hard to get friendly, let it happen with time
  • Avoid long winding pitches, stay objective
  • Refrain from asking too many questions

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Rakesh is

  • Confidence in the product plays an important role, followed by powerful testimonials.
  • Will you ever get a clear answer from Rakesh

  • They might hesitate a little, but they will say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Rakesh move?

  • They are neither the fastest decision makers nor the slowest.
  • Can Rakesh take some risk or not?

  • Once they have analyzed the pros and cons, they can take some risks.

You And Rakesh

Personality Compatibility


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