Rakhi Saini

Inspirer
DISC Type : id

Consultant at HCLTech

Noida, Uttar Pradesh, India

Overview

Rakhi Saini is a Service Manager at HCL Technologies, having also worked at Tata Consultancy Services. Her career has progressed through roles in infrastructure services, where she developed expertise in mainframe operations, batch job scheduling, and IT support. She holds a Bachelor of Commerce degree from Lucknow University.

She has specific, hands-on experience managing and troubleshooting mainframe operations using tools like Tivoli OPC and Autosys.

Personality Overview

Charming & Persuasive

Decisive

Confident & Optimistic

They respond well to objective pitches but also attach some value to relationships.  They don’t mind taking a stand if they believe in something. They usually prefer to drive the conversation.

Topics They Care About

IT Service Management
As a Service Manager, she is responsible for meeting SLAs, error handling, and providing high-level support for infrastructure services.
Mainframe Operations
Her experience includes L2 batch job scheduling on mainframes using TWS-OPC v8. 3 and executing jobs on IBM 390 (Tivoli OPC).
Infrastructure Monitoring
Previously worked as an analyst monitoring alerts with tools like CA Unicenter and Autosys, indicating a background in proactive system oversight.

Media Appearances

Rakhi has no verified media appearances

Work History

4-2023
Consultant at HCLTech
11-2014 - 3-2023
Associate Consultant at Tata Consultancy Services
12-2009 - 11-2014
Specialist at HCL Technologies (Infrastructure Services Division)
6-2008 - 12-2009
Analyst at HCL Technologies (Infrastructure Services Division)

Education

2005 - 2008
Bachelor of Commerce (B.Com.) from Lucknow University

More Information

Social Presence :

Prographics :

Exp : 17 Location : Noida, Uttar Pradesh, India Job Level : Mid-senior Designation : Consultant at HCLTech
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Insights For Selling To Rakhi

During A Call Or A Meeting

DO's

  • Clearly address the competitive aspects
  • Focus on the big picture and the strategic value of your product
  • Look like someone who is on top of their game

DONT's

  • Don’t keep repeating the same information, it could make them impatient
  • Don’t be very informal even if they are being so themselves
  • Don’t be too verbose or overly friendly; a little bit, however, is fine

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Rakhi is

  • Belief in the value of the product, relationship and a sense of accomplishment matter the most.
  • Will you ever get a clear answer from Rakhi

  • They are not shy of saying no if they do not develop trust in your product.

Insights For Deal Planning

    How fast (or slow) will Rakhi move?

  • They can take fast decisions if they develop conviction in the product and find you trustworthy.
  • Can Rakhi take some risk or not?

  • They have the capability of taking risky decisions if necessary.

You And Rakhi

Personality Compatibility


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