Ramshanker Krishnan

Evaluator
DISC Type : Dsc

GM Customer Success, Netherlands at Microsoft Nederland

Wassenaar, South Holland, Netherlands

Overview

As the GM of Customer Success at Microsoft Nederland, Ramshanker Krishnan is focused on elevating customer satisfaction and fostering account growth. His extensive career at Microsoft includes leading a 1000+ person organization in EMEA and managing P&Ls over $500M. Colleagues describe him as an innovative and results-driven technical leader.

Technology is a central theme both in and out of the office for Ramshanker. He enjoys having passionate dinner table conversations with his family, especially his son, about the future of tech and how AI is fueling innovation, a topic they frequently discuss.

Unique fact: He began his journey with Microsoft as a consultant software developer for its core Information Security team in Redmond.

Personality Overview

Thorough Evaluator

Fast But Analytical

Hard To Convince

They focus on the results, but can still be quite procedural and analytical about how to get there  They have a unique set of diverse traits where they are decisive and methodical but can sometimes be extra cautious and skeptical They are not very likely to become strong advocates of your product or service

Topics They Care About

AI & Security
He recently shared that security cannot be an afterthought when embracing AI, emphasizing Zero Trust principles and treating uninventoried AI as a major blind spot.
Customer Success
His current role is centered on enhancing the customer experience and driving growth by ensuring customers achieve their desired outcomes with Microsoft's products and services.
Team Leadership
He recently led an offsite for his 120-person team at Forteiland IJmuiden, focusing on building energy and a strategy for the year ahead.

Media Appearances

Ramshanker has no verified media appearances

Work History

2-2025
GM Customer Success, Netherlands at Microsoft Nederland
12-2022 - 2-2025
WW Leader - Industry Solutions - Partner Delivery at Microsoft
7-2022 - 11-2022
Area Delivery Leader at Microsoft
7-2020 - 7-2022
General Manager - EMEA Azure Cloud & AI - Microsoft Consulting Services at Microsoft
4-1999 - 6-2000
Software Application Developer at Congruent

Education

2-2022 - 1-2024
Master's degree from Leiden University
1993 - 1996
BSc from PSG College of Technology

More Information

Social Presence :

Prographics :

Exp : 8 Location : Wassenaar, South Holland, Netherlands Job Level : Senior Designation : GM Customer Success, Netherlands at Microsoft Nederland
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Insights For Selling To Ramshanker

During A Call Or A Meeting

DO's

  • Use phrases like ‘the ROI of this’, ‘X% more’ etc.
  • Showcase your competitive superiority clearly when possible or address it at the minimum
  • Showcase how you can impact results but also make sure that you share detailed information too

DONT's

  • Avoid self-deprecating references or general informality, it could decrease their trust in you
  • Avoid making strong statements, instead invite them to agree with you by asking them questions
  • Avoid too much small talk, just a few formal pleasantries should be fine

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Ramshanker is

  • ROI matters the most to them, followed by process and finally proof of results
  • Will you ever get a clear answer from Ramshanker

  • They might hesitate a little, but will go ahead and say no when necessary (or asked)

Insights For Deal Planning

    How fast (or slow) will Ramshanker move?

  • They are unlikely to move very fast, especially when it comes to new products or services
  • Can Ramshanker take some risk or not?

  • They have relatively low risk-appetite and are not very likely to go for something unproven and risky

You And Ramshanker

Personality Compatibility


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