Randeep Singh

Commander
DISC Type : D

Head of HR, India and APAC at SHL

Gurgaon, Haryana, India

Overview

Randeep Singh is a meticulous professional with over 19 years of experience in operations management, accounting, and HR leadership. As the Head of HR for India & APAC at SHL, he leverages his extensive background from roles at NatWest and Keysight Technologies. He holds a PMP certification and a PGDBM from GNIM.



He transitioned from leading a customer service center of ~80 associates at SHL to heading their HR department.

Personality Overview

Decisive

Risk-Taker

Very Quick

They prefer to move quickly, and expect the same from others.  They put a lot of effort into ensuring personal success. They do not care very much about building rapport or relationships.

Topics They Care About

Workforce AI Readiness
He has publicly posted about the importance of ensuring the workforce is prepared for the integration of AI.
Leadership Development
Has a long track record of managing large teams, including a group of ~80 associates and project managers at SHL's Global Customer Service Center.
Client Experience
In his previous operations role, he was focused on leading teams to provide a "best in class customer experience" for clients.

Media Appearances

Randeep has no verified media appearances

Work History

12-2025
Head of HR, India and APAC at SHL
2-2025 - 12-2025
Head of HR, India at SHL
7-2018 - 2-2025
Senior Operations Manager, Global Customer Service Center, India at SHL
7-2015 - 7-2018
Lead Business Analyst at Royal Bank of Scotland Business
8-2014 - 7-2015
Senior Manager at Keysight Technologies

Education

PGDBM from GNIM

More Information

Social Presence :

Prographics :

Exp : 20 Location : Gurgaon, Haryana, India Job Level : Mid-senior Designation : Head of HR, India and APAC at SHL
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Insights For Selling To Randeep

During A Call Or A Meeting

DO's

  • Be respectful but crisp
  • Use phrases like ‘it’s your decision’, ‘strategic impact’ etc.
  • Hold your ground without indulging in one-upmanship

DONT's

  • Don’t focus on process and rules, give the impression of being a ‘gets it done’ person
  • Avoid being too verbose
  • Don’t be in a rush to invite them for a social meet and greet

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Randeep is

  • Confidence in impact is paramount to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Randeep

  • If they are not convinced, they will have no hesitation in telling you the same.

Insights For Deal Planning

    How fast (or slow) will Randeep move?

  • If convinced, they can reach decisions quite fast.
  • Can Randeep take some risk or not?

  • They do not shy away from taking risks, but can be quite binary about them.

You And Randeep

Personality Compatibility


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