Gerente Centro Atención Zurich Siniestros at Zurich Insurance
📍 Atizapán de Zaragoza, México, Mexico
Randy Naidy Calzadilla Guzmán is the Manager of the Zurich Claims Attention Center at Zurich Insurance. With a background in Business Administration from Universidad Autónoma Metropolitan, he has a history of developing service strategies and successfully implementing new claims systems. His experience spans across insurance and financial services.
He spearheaded the implementation of the Zurich motor claims service cabin.
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Experience
19 Years
Current Role
Gerente Centro Atención Zurich Siniestros
Location
Atizapán de Zaragoza, México, Mexico
Personality Overview
How Randy shows up
Achievment Oriented
Generous
Confident & Optimistic
They usually prefer to drive the conversation. They respond well to objective pitches but also attach some value to relationships. They measure a product on its merit but can be influenced by strong testimonials.
Priorities
Topics Randy cares about
Claims Management
Currently serves as the Manager for the Zurich Claims Attention Center, directly overseeing claims processes and systems implementation.
Service Strategy
His past role involved the development of service strategies and the resolution of customer complaints and inquiries.
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Career
Work history
1-2019 - 7-2025
Gerente Centro Atención Zurich Siniestros
Zurich Insurance
2-2017 - 7-2022
Coordinador Contact Center Zurich
Zurich Insurance
6-2013 - 2-2017
Coordinador de administración de cartera y servicio a clientes
Financiera Independencia
9-2006 - 2-2013
Asesor financiero
HSBC
In the press
Media appearances
Randy Naidy Calzadilla Guzmán - Zurich Insurance - The Org. Featured in The Org
Dominance (D) reflects how goal and task oriented a person is, and their ability to accomplish results irrespective of how demanding the circumstances might be. Those scoring high tend to be motivated by winning, competition, and success.
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