Randy Stevens

Energizer
DISC Type : I

Customer Service Manager at Samson

Ferndale, Washington, United States

Overview

Randy has no verified overview

Personality Overview

Enthusiastic

Believer

Informal

They are friendly, approachable and love to make new connections.  They are always positive and upbeat, so take their promises with a pinch of salt. Unlike C or D types, they are vocal with their opinions but not so much with their questions.

Topics They Care About

Randy has no verified topics they care about

Media Appearances

Randy has no verified media appearances

Work History

10-2010
Customer Service Manager at Samson
6-2009 - 7-2011
President and CEO at Home Helpers and Direct Link
6-2008 - 6-2009
Director, Customer Care, Products Group at BAE Systems
10-2005 - 6-2008
Director, Customer Support at Unified Brands, Dover Corp.
6-1997 - 10-2005
Director, Customer Service at BioLab, a Chemtura Company

Education

1998 - 2002
BS from Excelsior University

More Information

Social Presence :

Prographics :

Exp : 28 Location : Ferndale, Washington, United States Job Level : Middle Designation : Customer Service Manager at Samson
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Insights For Selling To Randy

During A Call Or A Meeting

DO's

  • Be friendly and entertaining in your conversation
  • Do some small talk, ask them how things are going on their side
  • Share some stories about how you you have helped people in similar positions succeed

DONT's

  • Avoid cutting into their flow
  • Don’t assume a yes just because they have not said no
  • Avoid ifs and buts, don’t talk too much about the risks etc.

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Randy is

  • Relationship and rapport can play an important role, sometimes more than the other factors.
  • Will you ever get a clear answer from Randy

  • They will probably never say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Randy move?

  • They are not the quickest decision makers, their friendly attitude could be misleading.
  • Can Randy take some risk or not?

  • They can accept limited risks, ones that they think will not impact them personally.

You And Randy

Personality Compatibility


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