Ranjeet Khanna

Captain
DISC Type : DS

Senior Vice President, CX & Agentic-AI at Persistent Systems

Toronto, Ontario, Canada

Overview

Ranjeet is a technology executive at Persistent Systems, focused on Enterprise SaaS, Agentic AI, and Digital Trust. With expertise in M&A integration and driving EBITDA growth, he has a history of leading global digital transformations. Colleagues describe him as innovative, detail-oriented, determined, and a true thought leader.

He holds a Bachelors Degree from Delhi University and is a Certified Information System Auditor.

He is the patent holder for a system for certificate-less security management of interconnected hybrid resources.

Personality Overview

Decisive But Calm

Planner & Achiever

Output-Driven

Reading between the lines and seeing beyond your words comes naturally to them.  They might take some time to make their mind up but once they do, they don't change it easily. They exhibit a rare combination of being result-oriented but patient at the same time.

Topics They Care About

Agentic AI in CX
His current role as SVP of CX & Agentic-AI focuses on using AI to transform customer interactions, create revenue, and enhance brand trust in regulated industries.
Digital Trust & Security
A core theme throughout his career, from past CISO roles to his current focus on secure ecosystems. He also holds a patent related to certificate-less security.
Enterprise SaaS Growth
His career is focused on aligning technology and process to drive sustainable EBITDA growth and top-line expansion for Enterprise SaaS solutions.

Media Appearances

Ranjeet has no verified media appearances

Work History

3-2025
Senior Vice President, CX & Agentic-AI at Persistent Systems
7-2019
Managing Partner at NuArc Technologies
12-2022 - 2-2025
Vice President, Digital Transformation at Calabrio, Inc.
3-2021 - 9-2022
Global Director, Digital Platform and Security (CISO) at Mirion Technologies, Inc.
9-2019 - 3-2021
Global Practice Head, Digital Platform and Security at Wipro Limited

Education

Bachelor's Degree from Delhi University
Certified Information System Auditor from ISACA

More Information

Social Presence :

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Exp : 6 Location : Toronto, Ontario, Canada Job Level : Leadership Designation : Senior Vice President, CX & Agentic-AI at Persistent Systems
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Insights For Selling To Ranjeet

During A Call Or A Meeting

DO's

  • During followups, use phone or text if needed, they should be fine
  • Ask them at the end if they see a strong value prop in your product; expect an honest answer
  • You can spend time on BANT (or other qualification methodology) but keep it to the point

DONT's

  • Don't focus too much on mutual contacts or bother about other stakeholders, focus on them
  • Don't go over them unless you are left with no other option
  • Don't shy away from asking hard questions, but be extra polite

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Ranjeet is

  • Strong proof of impact and their conviction will matter the most, but they wouldn't want to act unilaterally either
  • Will you ever get a clear answer from Ranjeet

  • They will say no if they are not convinced but you will have to prompt them.

Insights For Deal Planning

    How fast (or slow) will Ranjeet move?

  • They will want to understand things well but can move fast once they have a clear picture.
  • Can Ranjeet take some risk or not?

  • They have good risk tolerance but are likely to think it through once or twice.

You And Ranjeet

Personality Compatibility


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