Rasheeda O.

Observer
DISC Type : ic

Business Operations Manager at Hudson Technology Systems

New York, New York, United States

Overview

Rasheeda is a Business Operations specialist with hands-on experience supporting enterprise SaaS customers. Her expertise sits at the intersection of technical teams and clients, focusing on integrations, data migrations, and workflow automation. She is a graduate of Indiana University of Pennsylvania with a degree in International Political Economy.

Outside of her direct professional role, Rasheeda shows a keen interest in the broader technology and startup landscape. She follows organizations that support venture capital and underrepresented groups in the tech industry, such as Y Combinator and Muslim Women in Tech.

She has a unique skill set in building internal tools and reporting systems using SQL and various CX platforms like Zendesk, Retool, and Salesforce.

Personality Overview

Value Driven

Assertive

Example Seeker

They are generally good communicators and can be hard to convince.  They can sound friendly and charming but can quickly change gears to become inquisitive and probing. They are likely to ask many questions and look heavily for supporting information.

Topics They Care About

SaaS Implementation
Has extensive experience in pre-sales, implementation, and post-launch optimization for enterprise SaaS customers, including owning complex projects and managing multiple implementations in parallel.
Fintech & Payments
Her background includes roles in Payments Operations and as a Payments Expert at GoCardless, indicating a strong knowledge of the financial technology sector.
CX Platform Integration
She has hands-on experience with CX platforms like Zendesk, Intercom, Retool, and Salesforce, focusing on practical system design and reducing customer friction.

Media Appearances

Rasheeda has no verified media appearances

Work History

3-2026
Business Operations Manager at Hudson Technology Systems
3-2025 - 2026
Solutions Specialist at Findigs, Inc.
7-2023 - 4-2025
Sr Implementation Manager at Findigs, Inc.
11-2022 - 7-2023
Sr. Business Development at Findigs, Inc.
5-2022 - 10-2022
Payments Operations at GoCardless

Education

International Political Economy from Indiana University of Pennsylvania

More Information

Social Presence :

Prographics :

Exp : 5 Location : New York, New York, United States Job Level : Middle Designation : Business Operations Manager at Hudson Technology Systems
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Insights For Selling To Rasheeda

During A Call Or A Meeting

DO's

  • Ask them questions to understand their needs better while staying affable
  • Persuade objectively how your product will help them achieve their goals
  • Help them realize that there is no personal risk in making this decision

DONT's

  • Avoid making offhand commitments
  • Don’t try to rush them into a decision, provide all necessary information first
  • Don’t rely excessively on your relationship with them to win the deal

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Rasheeda is

  • Proven value, strong testimonials are important to them, relationships will have some weightage.
  • Will you ever get a clear answer from Rasheeda

  • They are practical and friendly, don't expect a clear-cut response often.

Insights For Deal Planning

    How fast (or slow) will Rasheeda move?

  • They like to perform full analysis and can take time to make any decision.
  • Can Rasheeda take some risk or not?

  • They evaluate their decisions systematically and are less likely to take risks.

You And Rasheeda

Personality Compatibility


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