Rasika Darshana Perera in

Rasika Darshana Perera

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Customer Experience Director at Ligentia
📍 Colombo, Western Province, Sri Lanka

Rasika is a logistics and supply chain leader with over 26 years of experience driving operational excellence in Sri Lanka, India, and the Middle East. As Customer Experience Director at Ligentia, he specializes in strategic planning and business growth. He holds an MBA from UCAM Universidad Católica San Antonio de Murci.

Beyond his professional life, Rasika is committed to continuous learning, recently completing courses in global management and customer journey mapping. He shows a strong passion for his home countrys development and is interested in strategies for business growth and capturing quality leads within the logistics sector.

Unique fact: He successfully established and led an entire office from the ground up, positioning it as a key transshipment hub.

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Experience
25 Years
Current Role
Customer Experience Director
Location
Colombo, Western Province, Sri Lanka
Personality Overview

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Priorities

Topics Rasika cares about

Customer Experience
Serves as Customer Experience Director and recently completed a course on Customer Experience Journey Mapping to enhance his skills in this domain.
Operational Excellence
His career spans over 26 years, focusing on optimizing logistics operations, reducing costs, and improving efficiency across major international markets.
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Career

Work history

8-2024 - 11-2025
Customer Experience Director
Ligentia
7-2015 - 8-2024
Logistics Manager
DARWISH TRADING COMPANY
5-2010 - 4-2015
Business Development Manager ➜ Head of Freight
Aramex
8-2007 - 4-2010
Operations Manager ➜ Head of Operations
MGH Group
8-1999 - 8-2007
Manager ➜ Service Suppliers & Key Account Manager
DHL Global Forwarding
In the press

Media appearances

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Education
Master of Business Administration - MBA
UCAM Universidad Católica San Antonio de Murcia
2-2021 - 12-2021
Postgraduate Diploma in Logistics & Supply Chain Management
OTHM
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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