Ravneet Gill in

Ravneet Gill

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Vice President Global Technical Support at Workday
📍 San Jose, California, United States

Ravneet Gill is the Vice President of Global Technical Support at Workday, bringing extensive expertise in leading global teams and managing mission-critical support environments. An alumna of San José State University, her colleagues describe her as a smart, honest, and customer-focused leader with exceptional analytical and decision-making skills, previously holding multiple leadership roles at ServiceNow.

Ravneet recently spoke at the CSS Executive Forum about piloting AI to empower support analysts and drive faster, smarter decision-making.

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Experience
24 Years
Current Role
Vice President Global Technical Support
Job Level
Senior
Location
San Jose, California, United States
Personality Overview

How Ravneet shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Ravneet cares about

AI in Support
She is actively sharing her journey in piloting AI within complex technical support environments to empower analysts with better resources and faster decision-making.
Customer Satisfaction
A core career focus, with an uncompromising emphasis on quality of service and expertise in developing metrics like SLAs to measure support effectiveness.
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Career

Work history

9-2023
Vice President Global Technical Support
Workday
1-2022 - 9-2023
Global Head of Support Services Impact
ServiceNow
4-2021 - 9-2023
Vice President, Global Technical Support
ServiceNow
3-2019 - 3-2021
Senior Director
ServiceNow
8-2016 - 2-2019
Director of Technical Support
ServiceNow
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
1-2002 - 5-2005
MS
San José State University
8-1995 - 6-1999
BS
Punjab Technical University
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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