Raymond Jourden is a seasoned hospitality specialist, currently serving as a Slot Supervisor at Turtle Creek Casino & Hotel. His career includes extensive management experience in hotels, retail, and operations, with a consistent focus on scaling ROI through enhanced guest relations and sales coordination. He holds an Associates degree from Everest University-South Orlando.
Raymond has a keen interest in the technology sector, specifically following major enterprise companies like Oracle and Microsoft. This interest is rooted in his educational background in Computer and Information Sciences, suggesting a passion for how technology integrates with business and customer service operations.
He uniquely combines a formal education in information technology with a deep and successful career in hands-on hospitality management.
Raymond Jourden
Slot Supervisor at Turtle Creek Casino & Hotel
Grand Rapids, Michigan, United States
Overview
Topics They Care About
Guest Relations
His role at Turtle Creek Casino & Hotel involves developing guest relations to scale ROI, a theme consistent throughout his hospitality career.
Hospitality Operations
Has extensive experience as a General Manager and Operations Manager at companies like IHG Hotels & Resorts and St. Julian's resorts.
Scaling ROI
Multiple past roles explicitly mention a focus on improving financial returns through operational and sales coordination, indicating a business-driven mindset.
Media Appearances
Raymond has no verified media appearances
Work History
5-2023
Slot Supervisor at Turtle Creek Casino & Hotel
4-2022 - 5-2023
Hotel General Manager at IHG Hotels & Resorts
7-2020 - 1-2022
Retail General Manager at SpartanNash
1-2010 - 7-2020
Operations Manager at St. Julian's resorts
1-2005 - 5-2010
Event Planning Specialist at Exclusive Catering
Education
1-2012 - 1-2014
Associate's degree from Everest University-South Orlando
1-2002 - 1-2004
Computer and Information Sciences and Support Services from ITT Technical Institute
More Information
Social Presence :
Prographics :
Exp : 20
Location : Grand Rapids, Michigan, United States
Job Level : N/A
Designation : Slot Supervisor at Turtle Creek Casino & Hotel
