Rayna Ritchie

Sharpshooter
DISC Type : DC

Director, Global Datacenter Infrastructure Operations at 8x8

San Jose, California, United States

Overview

Rayna has no verified overview

Personality Overview

Thorough Evaluator

Rigorous & Demanding

ROI Driven

They respond well to strong and respectful communication.  More than the product, they care about the effectiveness of the product. They like to be in a position where they can control the conversation and terms.

Topics They Care About

Rayna has no verified topics they care about

Media Appearances

Rayna has no verified media appearances

Work History

3-2019
Director, Global Datacenter Infrastructure Operations at 8x8
7-2012
Director, Virtual Contact Center Operations at 8x8
9-2011 - 7-2012
Senior Infrastructure Engineer at 8x8
9-2008 - 9-2011
Network Engineer / IT Manager at Contactual
9-2008
IT Manager at R Systems

Education

1998 - 2003
Bachelor's Program from DeVry Institute of Technology
2009 - 2011
Diploma from Global University

More Information

Social Presence :

Prographics :

Exp : 23 Location : San Jose, California, United States Job Level : Mid-senior Designation : Director, Global Datacenter Infrastructure Operations at 8x8
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Insights For Selling To Rayna

During A Call Or A Meeting

DO's

  • When negotiating terms, help them build an impression that they are the ones calling the shots
  • Help them weigh the risks by sharing objective proof points without becoming too analytical
  • Use phrases like ‘it’s your decision’, ‘strategic impact’ etc.

DONT's

  • Don’t take too much time in sending them information if they ask for any
  • Do not hesitate from asking counter questions, just avoid challenging their authority
  • Avoid being a storyteller and don’t try to oversell

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Rayna is

  • Confidence in impact is paramount to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Rayna

  • If they are not convinced, they will have no hesitation in telling you the same.

Insights For Deal Planning

    How fast (or slow) will Rayna move?

  • They can take decisions very fast if you manage to convince them.
  • Can Rayna take some risk or not?

  • The risks don’t matter much to them.

You And Rayna

Personality Compatibility


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