Rebecca Douglas is the Director of Business Transformation at EnerSys, where she leads initiatives focused on efficiency and operational excellence. Her experience includes ERP implementations, process automation, and standardizing departments. Colleagues have described her as patient, detail-oriented, and conscientious. She holds a Bachelor of Science from Millersville University of Pennsylvania.
A key theme in her career is a progression from global customer service leadership into broader business transformation, leveraging her deep understanding of the customer to drive strategic internal change.
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