Rebecca Douglas

Energizer
DISC Type : I

Director of Business Transformation | Driving Strategic Change & Operational Excellence at EnerSys

Lancaster, Pennsylvania, United States

Overview

Rebecca Douglas is the Director of Business Transformation at EnerSys, where she leads initiatives focused on efficiency and operational excellence. Her experience includes ERP implementations, process automation, and standardizing departments. Colleagues have described her as patient, detail-oriented, and conscientious. She holds a Bachelor of Science from Millersville University of Pennsylvania.

A key theme in her career is a progression from global customer service leadership into broader business transformation, leveraging her deep understanding of the customer to drive strategic internal change.

Personality Overview

Full Of Energy

Imaginative

Relationship Oriented

They are really good at seeing what the long-term impacts of their decisions could be.  Unlike C or D types, they are vocal with their opinions but not so much with their questions. They are not always early adopters but can be pursuaded by leveraging strong relationships.

Topics They Care About

Business Transformation
As the Director of Business Transformation at EnerSys, she leads cross-functional initiatives to drive strategic change and operational improvement across the company.
Operational Excellence
Her professional headline and role description emphasize her focus on driving operational excellence, optimizing resources, and improving core processes.
Customer Experience
She has an extensive background in customer service, holding global director and manager roles at Lydall, ITT Engineered Valves, and Fenner Precision.

Media Appearances

Rebecca has no verified media appearances

Work History

3-2022
Director of Business Transformation | Driving Strategic Change & Operational Excellence at EnerSys
2-2021 - 3-2022
Global Director-Customer Service at Lydall
5-2018 - 2-2021
Customer Service Manager at ITT Engineered Valves
9-2014 - 5-2018
Global Customer Service and Marketing Manager at Fenner Precision
5-2012 - 9-2014
Business Development Manager at Fenner Precision

Education

Bachelor's of Science from Millersville University of Pennsylvania

More Information

Social Presence :

Prographics :

Exp : 19 Location : Lancaster, Pennsylvania, United States Job Level : Mid-senior Designation : Director of Business Transformation | Driving Strategic Change & Operational Excellence at EnerSys
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Insights For Selling To Rebecca

During A Call Or A Meeting

DO's

  • Be friendly and entertaining in your conversation
  • Use adjectives like ‘amazing’, ‘coolest’, ‘unbelievable’ etc.
  • Talk about their team and how your product will help them do things better and easier

DONT's

  • Don’t be too formal, focus on building comfort and trust
  • Don’t push them to make a decision too fast, let them get comfortable first
  • Don’t be excessively objective, be a storyteller

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Rebecca is

  • Relationship and rapport can play an important role, sometimes more than the other factors.
  • Will you ever get a clear answer from Rebecca

  • They will probably never say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Rebecca move?

  • They are not the quickest decision makers, their friendly attitude could be misleading.
  • Can Rebecca take some risk or not?

  • They can take certain risks that are unlikely to have personal consequences.

You And Rebecca

Personality Compatibility


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