Rebecca Talley in

Rebecca Talley

Login to view DISC.
SVP | Head of CX Centricity & Process Design at KeyBank
📍 Greater Cleveland, United States

Rebecca Talley is a Senior Vice President at KeyBank, leading private client services. With a tenure at KeyBank since 1996, her career reflects deep expertise in retail banking, branch operations, and enhancing the client experience across major markets. She holds a B. S. in Business Administration and Finance from The University of Akron.

Rebecca is deeply committed to her community, serving on the board of the United Way of Greater Cleveland and being actively involved with the Akron Urban League. This demonstrates a strong passion for applying her financial expertise to foster community wellness and support local development initiatives.

In recognition of her professional success and community leadership, Rebecca was honored as a YWCA Woman of Professional Excellence.

Read the full overview →
Experience
36 Years
Current Role
SVP | Head of CX Centricity & Process Design
Job Level
Leadership
Location
Greater Cleveland, United States
Personality Overview

How Rebecca shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

Login to view personality overview.
Priorities

Topics Rebecca cares about

Exceptional Client Experience
A core theme in her professional communications, she consistently emphasizes creating an exceptional and meaningful client experience.
Team Leadership
Her social media posts frequently celebrate and acknowledge the successes and passion of her team members and fellow leaders.
+4 more topics Login to view topics
Career

Work history

9-2025
SVP | Head of CX Centricity & Process Design
KeyBank
9-2022
Senior Vice President
KeyBank
9-2022
Senior Vice President, Client & Teammate Experience Executive KeyBank - Retail Network
KeyBank
2-2021 - 9-2022
SVP, East Ohio Regional Retail Leader
KeyBank
9-2018 - 2-2021
SVP Director Retail Network Experience and Operations
KeyBank
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education

Rebecca has no verified education history

Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

Login to view DISC.

Other KeyBank Employees

Explore more public profiles from related professionals.

More profiles

Discover additional public profiles from our index.

Unlock the full playbookSee exactly how to sell to Rebecca. Free, 10 seconds.