Retha Youell

Critic
DISC Type : C

Human Resources Manager at Perspectives USA

College Station, Texas, United States

Overview

Retha is a Human Resources and Risk Management professional with extensive experience in municipal government and non-profit sectors. Holding SPHR and SHRM-SCP certifications and a B. A. from Texas State University, she specializes in workforce compliance, risk mitigation, and talent management. She is also a State of Texas licensed All-lines Adjuster.

Her background includes a unique international experience as the Director and General Manager for an American language school in Morocco. She is passionate about professional development, recently completing courses in public speaking, communication strategies, and talent management to enhance her skills.

Unique fact: Retha is a strong advocate for risk management education, describing a key industry conference as the "best on the planet" for current or aspiring risk managers.

Personality Overview

Critic

Negotiator

Information Seeker

They are quite likely to negotiate on pricing or other key terms.  They don’t appreciate bells and whistles unless backed by data. They enjoy working alone and do not rely on others very often.

Topics They Care About

Risk Management
Has a background as a licensed risk manager for the City of College Station and actively promotes risk management conferences as essential for professional development.
Talent Acquisition
Recently completed courses on "Talent Management" and "HR Recruiting Communication Strategies" to attract and retain top talent, aligning with her current HR role.
Workforce Compliance
Managed workforce compliance, loss prevention, and workers' compensation claims in her previous role with the City of College Station.

Media Appearances

Retha has no verified media appearances

Work History

9-2023
Human Resources Manager at Perspectives USA
4-2012 - 9-2023
Risk & Workforce Compliance Manager at City of College Station
4-2010 - 10-2011
Risk Manager at City of College Station
10-2008 - 3-2010
Director & General Manager at City American Language School, Morocco

Education

Bachelor of Arts (B.A.) from Texas State University
2008 - 2008
Certificate from Protocol School of Washington

More Information

Social Presence :

Prographics :

Exp : 16 Location : College Station, Texas, United States Job Level : Middle Designation : Human Resources Manager at Perspectives USA
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Insights For Selling To Retha

During A Call Or A Meeting

DO's

  • Be ready for penetrating questions and critical examination of your pitch
  • If you can, show them industry reports or analyst comments instead of sharing anecdotal stories
  • Keep some extra margin while sharing pricing, they are likely to negotiate later

DONT's

  • Don’t rush them till they have clearly gotten all the necessary information
  • Avoid phrases like ‘trust me’, ‘others just love’ etc.
  • Don’t try too hard to build a relationship with them

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Retha is

  • Strong evidence of ROI, effective pricing, and proven data points matter the most to them.
  • Will you ever get a clear answer from Retha

  • It is not very hard for them to say no if they are not convinced about the decision.

Insights For Deal Planning

    How fast (or slow) will Retha move?

  • They are neither the fastest nor the slowest decision makers, they are somewhere in the middle.
  • Can Retha take some risk or not?

  • They can bear some risk if their analysis backs the decision.

You And Retha

Personality Compatibility


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